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    Senior Manager of Account Management - San Francisco, United States - NextRoll Inc.

    NextRoll Inc.
    NextRoll Inc. San Francisco, United States

    3 weeks ago

    Default job background
    Description

    You'll be a pivotal part of our RollWorks Revenue team, reporting directly to our VP of Revenue. You will lead, develop, and coach a dedicated team of account managers dedicated to our most strategic customers. As the head of our account management function, your responsibilities span both account retention (renewals) and driving customer expansions and upsells. Positioned within our sales leadership team, you will drive stronger customer retention and unlock growth opportunities within our existing accounts.

    This role is open in San Francisco, New York City, or Remote locations.

    Unsure that you check all the boxes? You should still apply We'll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.
    Impact you will make:

    • Develop a strong "hunting" framework of upselling, cross-selling, and tapping into new market segments via referrals for your account management team
    • Recruit and retain top talent on the team
    • Achieve strong Net Dollar Retention for the business through both expansions and retention efforts.
    • Strengthen the relationships we have with our most strategic customers to increase stickiness
    • Implement a strong and repeatable renewal process, that each AM rigorously follows
    Skills you bring:
    • Sales leadership experience with a minimum of 4 years leading an account management, sales, customer success, or sales development function.
    • Experience managing enterprise customers
    • Strong background in hunting with the ability to deepen relationships with strategic customers to drive expansions.
    • Proven track record of hitting or exceeding quotas or NDR targets
    • Experience building and driving adoption of retention and expansion playbooks
    Benefits and perks:
    • Competitive salary and equity
    • 100% employee coverage for medical, dental and vision premiums
    • Short and long term disability benefits at no cost to the employee
    • Basic life and AD&D insurance at no cost to the employee
    • 401K Plan (Pre-tax and Roth)
    • 4 weeks of paid time off and work/life balance
    • Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
    • Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
    • Join a community of fellow Rollers as a member of one of our Employee Resource Groups
    • Ample opportunities to volunteer with local organizations with NextRoll Gives Back
    • For additional benefits not mentioned, visit our Careers page
    Additional Information:

    Minimum salary of $150,000 to a maximum salary of $184,800 + commission + equity + benefits. Up to 42.86% commission will be paid quarterly based on achievement of sales targets.

    The range provided is NextRoll's reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors

    About RollWorks:

    At RollWorks, we get buyers. We've spent 15 years collecting and refining 4.2 billion digital profiles, representing the most comprehensive and trustworthy buyer dataset on the market. We use AI and machine learning to turn buyer data into actionable insights and help customers activate those insights to drive full-funnel outcomes using our exceptional native B2B advertising product and integrations into 24 additional marketing and sales tools. By marrying cutting-edge buyer data, insights, and activation capabilities with our industry-leading ease of use, we enable growth-oriented B2B marketers to deeply understand their buyers and rapidly drive business results.

    We are committed to building diverse teams of "Rollers" and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact
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