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Principal Product Manager, IC - Dallas, United States - Copart
Description
Job DescriptionPosted Saturday, April 13, 2024 at 11:00 PM
Join our rapidly growing product management team at Copart (CPRT), where
we're
seeking experienced Senior Product Managers to lead our strategy,
tactics
and execution.
Copart has already built a business model that drives over
$1 billion
in cash flow each year and is now scaling the customer experience of our buyers, sellers, and partners to be world class.
We no longer compare ourselves to competitors in our own business – having already transformed our corner of the industry.
We are now working backwards from the customer, competing with ourselves to rebuild our current experiences and expand into adjacent businesses – creating high bar products and services that will transform the broader used vehicles industry.
Job Description:
Our product management team is a fast-moving group of hustlers that build and analyze to drive outcomes – not to burn meaningful hours on academic exercises.
don't
communicate clearly, dive deep, or document – it means that we do these things in service of the
result
we're
chasing
. We are
more
startup than we are corporate.
In this role, you will build a broad vision for a
massive product or a portfolio of products that drive dramatic impact to the P&L of Copart. In parallel, you will
develop a one-year operating plan
or a set of operating plans
,
setup
the
appropriate mechanisms
to get a result and execute aggressively.
You will be working with our business and engineering leadership, extensively, in order to achieve high bar outcomes.
As
part and parcel
of this work, you will use the mechanisms you have built and your own ability to influence to surmount roadblocks and do so while building trust across the organization.
with and
challenging technical partners.
Key Responsibilities:
Deeply understand the needs of our customers through quantitative, qualitative and quant on
qual
methodologies.
Define a compelling vision and product strategy for parts of our online auction platform or other novel products and services.
Set clear goals, working backwards from output metrics tied with our P&L to input levers that drive those metrics. Frame 80%+ of your initiatives around those goals.Take ownership of roadmaps for those products and services – driving alignment and execution and building with a balanced understanding of customer needs biasing for concrete
rather over
vague return on investment estimates.
Collaborate with engineering, operations, finance, legal, customer service,
marketing
and other leaders to enhance customer engagement and retention to plan and execute aggressively.
Locations:
Rare remote exceptions made.
6
Ability to think at 20k feet and
operate
at
20cm
.
Build thoughtful product requirements with clear user stories, interaction statements, and analytics event definitions.
Build and/or adapt to lightweight mechanisms such as Postmortems,
BiWeekly
Updates, MBRs and QBRs, to drive alignment and escalations across the business.
Clear writing and direct but polite communication
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe.
Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.#J-18808-Ljbffr