- Patient Engagement - Commure Engage empowers providers to engage with patients along the care journey, decreasing appointment no-shows and enhancing health outcomes
- Workflow Automation - PatientKeeper and other tools automate repetitive tasks, freeing up healthcare professionals to focus on patient care
- Staff Safety - Commure Strongline ensures staff safety in the face of workplace incidents by offering a mechanism to request assistance and de-escalate potentially volatile situations
- At-Home Monitoring - Athelas Care Management provides remote sensors for in-home healthcare, enabling early intervention and ultimately saving lives
- Billing Solutions - Athelas RCM delivers AI-powered revenue cycle management solutions that optimize claims submission, guaranteeing complete reimbursement for healthcare services
- Automated Dictation - Athelas Scribe utilizes advanced technology to record and summarize appointments automatically, saving healthcare providers valuable time
- Develop scalable infrastructure to enhance operational efficiencies and have a direct impact on revenue and profitability
- Participate in designing and implementing systems and processes that foster scalability and efficiency in a rapidly growing environment
- Tackle intricate, unclear business challenges and take charge of operational metrics (productivity, quality, scalability)
- Own crucial operational metrics, with productivity gauged by advancing metrics rather than time spent
- Engage in collaborative efforts across different teams, including Product, Engineering, and Account Management teams
- Minimum of 3 years experience in software or data engineering, consulting, investment banking, or operations within a high-paced SaaS tech company
- B. S. or M.S. in a quantitative field like Statistics, Applied Mathematics, Engineering, or Computer Science obtained from a top 20 university
- Proficient in Python, with a background in API & Web Scraping
- Demonstrated track record of achieving results as an IC and collaborating with technical teams to establish scalable architectures
- Capable of overseeing the entire project management process, ensuring timely and quality onboarding and continuous enhancement of key metrics
- Exhibit drive, intellectual curiosity, attention to detail, and a track record of accomplishments
- Adaptable to Chaos: Comfortable working independently in a dynamic environment, adept at prioritizing tasks, and skilled at identifying obstacles both internally and externally
- Entrepreneurial self-starter. Flourish in a fast-paced setting and able to proactively seek information, gather resources, and deliver outcomes without constant guidance
- Results-oriented, motivated team: Become a part of a team with an exceptional track record - we hold the record for being the fastest and smallest company to receive FDA hematology clearance. Additionally, we are the leading Remote Patient Monitoring company in the US, with a rapidly expanding SaaS Revenue Cycle Management business
- Technology Focus: Spearheading the transformation of technology in the healthcare sector
- Strong Support: Raised $132M in Series B funding from reputable investors such as Sequoia, General Catalyst, Tribe, Y Combinator
- Mission-Driven: Revolutionizing healthcare delivery directly to those in need through technology-driven solutions
- Remarkable Growth: Achieved a revenue growth of five times in the last six months and our journey is only beginning
- Competitive Benefits: Unlimited PTO, medical, dental, vision coverage, generous maternity and paternity leave
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Operations Manager, Central Operations - Mountain View, United States - Athelas
Description
Job Description
Every day, the healthcare landscape seems to shift away from the core of medicine. Hospitals and medical practices navigate through tight financial margins, navigating the complex world of insurance bureaucracy and rising administrative expenses. Despite technological progress in areas like electronic health records and speech recognition software, the promised simplification for healthcare professionals has not fully materialized.
Athelas is on a mission to recenter health in healthcare by leveraging AI and automation to eliminate distractions and maintain a strong connection between providers and their patients throughout the care process.
The Athelas suite, powered by automation and AI, leads to improved patient well-being, reduced time spent on administrative duties, enhanced staff safety, and more reliable insurance reimbursements. Following the merger with Commure, our expanding solutions now encompass:
Athelas adopts a provider-centric approach to healthcare and this dedication has not gone unnoticed within the industry. With a growth rate exceeding 500% annually for three continuous years, we now support over 250,000 clinicians, staff members, and hundreds of thousands of patients across numerous care facilities. This is just the beginning for us. With the support of General Catalyst, Sequoia, and other prominent investors, Athelas & Commure aim to become the preeminent healthcare technology company of the next decade and a half.
If you are enthusiastic about advancing our mission to prioritize health in healthcare, we invite you to join us.
Responsibilities: Let's Make It Happen
Education/Skills: Check This Out
Requirements: Been There, Done That
Why You'll Enjoy Working at Athelas
Athelas is dedicated to cultivating a diverse team. We welcome individuals from all backgrounds and expertise levels, believing that exceptional individuals will always find their place. Throughout the application process, we are committed to offering reasonable accommodations to all applicants.
Employees will adhere to the organization's information security policies, including safeguarding assets from unauthorized access, disclosure, or tampering, and reporting any confirmed or potential security events to the information security office.
Applicants will need to confirm their commitment to these standards upon hiring and on an annual basis.
Compensation Range: $80K - $140K