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Hayward

    Customers Service for an Insurance Company in the US - Hayward, United States - Virtual Coworker

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    Part time
    Description

    • Explain and gather all necessary documents required to continue with the policy.
    • Ensure all documents are submitted by their due dates.
    • Maintain accurate and timely records of all customer interactions, including timestamps.
    • Follow up with customers to ensure they understand what documents are needed and the deadlines.
    • Facilitate smooth transitions between customer service calls by providing detailed records of previous interactions.
    • Ensure customers do not miss the window of opportunity for submitting documents.


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