receptionist - Daytona Beach, United States - Radiology Associates of Daytona

Radiology Associates of Daytona Daytona Beach, United States

2 weeks ago

Description

Job Description

Radiology Associates leads the Eastern Central Florida area in patient care and medical imaging. Whether you are just beginning, or continuing your healthcare career path we foster a purposeful, fast-paced work environment that is highly rewarding.

Radiology Associates is a full-service medical imaging company. We offer a positive work environment with competitive pay and great benefits including Medical, Dental, Vision, 401K and so much more

Thank you for your interest in pursuing a career opportunity with Radiology Associates.

GENERAL SUMMARY OF DUTIES: Greet guests, manage incoming phone calls and distribute mail as needed for the corporate office.

ESSENTIAL FUNCTIONS:

Receive visitors at the front desk by greeting, welcoming, directing them appropriately.
Answer incoming phone calls in a professional and timely manner.
Transfer phone calls efficiently or take detailed messages when necessary.
Use discretion and professionalism when transferring calls and taking messages.
Receive, sort, and distribute daily mail/deliverables.
Ensure the reception area, kitchen, and conference room are tidy and presentable.
Order front office supplies and keep inventory of stock.
Perform other clerical receptionist duties such as filing, photocopying, and faxing.
Maintains strictest confidentiality in accordance with HIPAA and patient privacy standards.
Assists other staff as requested.

The job holder must demonstrate a professional demeanor on all phone calls as they are a direct representation of Radiology Associates.

EDUCATION: High school diploma or equivalent.

EXPERIENCE: Proven work experience as a receptionist, front office representative, or similar role within a medical office/imaging environment is desirable but not essential. Proven customer service skills with a pleasant personality.

KNOWLEDGE AND SKILLS:

Excellent phone skills with ability to multi-task
Professional attitude and appearance
Basic typing
Experience with MS Office Suite (Word, Excel, Outlook, Teams etc.)
Hands-on experience with office equipment (fax machines, printers, etc.)
Customer service attitude

ABILITIES:

Ability to solve problems and show initiative
Ability to communicate effectively verbally and in writing
Ability to work with a sense of urgency
Ability to be resourceful and proactive when issues arise

PHYSICAL/MENTAL DEMANDS: Requires sitting, standing, speaking on the phone and normal associated activities with a normal medical office environment.

ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in a busy medical office environment. Position will involve frequent contact with staff and the public.

**EEOC, Drug-free, Tobacco-free Workplace

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