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Quincy

    System Engineer III - Quincy, United States - PeopleServe

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    Description

    Responsibilities:
    Implement and enhance monitoring of the hardware & software across our ecosystem

    Developing and improving instrumentations/integrations

    Providing guidance on monitoring best practices

    Providing guidance on monitoring specific hardware & software items (key points to monitor)

    Implement and enhance observability of hardware & software across our ecosystem

    Developing and improving instrumentation

    Providing guidance on key areas to observe

    Educating teams on how observability tools work

    Being responsible for ensuring we provide our internal customers with the best monitoring & observability possible to aid them in raising the quality, reliability & availability of IT corporate infrastructure

    Scripting / Infrastructure as Code for monitoring & observability implementations & enhancements


    Requirements:
    Engineering degree or equivalent experience and familiarity with engineering best practices

    Working knowledge of how hardware & software interact in a corporate retail environment

    Familiar with Agile Scrum process

    Ability to interact with a variety of personalities and technical skill levels across multiple product & platform teams

    Proficient in developing and maintaining technical documentation

    Deeper knowledge in one or more of the following domains of hardware/software:

    Application Servers (IIS, Tomcat, WebSphere, jBoss, etc)

    Containerization (Kubernetes, VMWare, etc)

    Database (SqlServer, Postgres, DB2, Oracle, etc)

    Message Bus (IBM MQ, Kafka, Active MQ, Rabbit MQ)

    Networking (Cisco ACI, F5 Load Balancers, Firewalls, etc)

    Operating Systems (RedHat, Windows, etc)

    Programming (java, .net, pyton, etc)

    Storage Devices

    Web Servers (apache, nginx, etc)


    Preferred Knowledge In:
    Nagios

    Datadog

    ServiceNow Event Management / Service Operations Workspace

    Confluence

    BigFix

    Knowledge on the Google Site Reliability Engineering model

    Terraform

    Ansible

    Jenkins

    Skills in troubleshooting production environments (this is not a day to day responsibility of this role but this experience will prove valuable as we build the tools those teams utilize)

    Strong ownership attitude / track record of taking responsibility

    #J-18808-Ljbffr

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