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Pinehurst

    Administrative Data Entry Representative - Pinehurst, NC, United States - Pinehurst Surgical Clinic PA

    Pinehurst Surgical Clinic PA
    Pinehurst Surgical Clinic PA Pinehurst, NC, United States

    1 month ago

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    Description
    :


    SUMMARY:

    A Patient Access Representative I (PAS I) is responsible for helping patients gain access to medical treatment facilities.

    The job description for a patient access representative will include communicating well with members of the public and accurately recording data.

    Responsible for providing quality and efficient customer service to our patients.


    POSITION REQUIREMENTS:

    Check-in

    • Greet patients and their caregivers on arrival
    • Collect accurate information such as patient demographics and insurance information
    • Relay information to relevant staff members
    • Collect copays and balances as required or instructed
    • Assist patients with questions, concerns, and issues
    • Give out appropriate paperwork including but not limited to face sheet, MIPS, and PHI
    • Other duties as assigned by manager, leads, or other superiors to limit downtime
    End of Day

    • Balance daily transactions
    • Add up all receipts and balance with monies received for the day
    • Write deposit for monies collected
    • Print out daily transactions and reports
    PM22
    Requirements:


    PREFERRED QUALIFICATIONS:


    • Experience in a clerical position preferred
    • High school diploma or equivalent
    • Knowledge of medical terminology and insurance plans is beneficial
    • Proficiency in Microsoft Office and data entry systems
    • Knowledge and understanding of billing and payment procedures, rules & regulations of contractual and non-contractual insurance carriers
    • Ability and understanding of how to use ICD-10, HCPCS, and CPT coding books and or applications
    • Ability to multitask and maintain strong attention to detail
    • Ability to speak clearly and concisely with pleasant attitude, and present a neat appearance

    PERSONAL CHARACTERISTICS:


    • Compassionate and patient
    • Professional demeanor
    • Excellent communication and interpersonal skills
    • Strong administrative and organizational skills
    • Listens well and devotes full attention to patients and medical professionals
    • Maintain confidentiality
    PI2d9ec3a9add

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