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Administrative Data Entry Representative - Pinehurst, NC, United States - Pinehurst Surgical Clinic PA
Description
:SUMMARY:
A Patient Access Representative I (PAS I) is responsible for helping patients gain access to medical treatment facilities.
The job description for a patient access representative will include communicating well with members of the public and accurately recording data.
Responsible for providing quality and efficient customer service to our patients.POSITION REQUIREMENTS:
Check-in
# Greet patients and their caregivers on arrival
# Collect accurate information such as patient demographics and insurance information
# Relay information to relevant staff members
# Collect copays and balances as required or instructed
# Assist patients with questions, concerns, and issues
# Give out appropriate paperwork including but not limited to face sheet, MIPS, and PHI
# Other duties as assigned by manager, leads, or other superiors to limit downtime
End of Day
# Balance daily transactions
# Add up all receipts and balance with monies received for the day
# Write deposit for monies collected
# Print out daily transactions and reports
PM22
Requirements:
PREFERRED QUALIFICATIONS:
# Experience in a clerical position preferred
# High school diploma or equivalent
# Knowledge of medical terminology and insurance plans is beneficial
# Proficiency in Microsoft Office and data entry systems
# Knowledge and understanding of billing and payment procedures, rules & regulations of contractual and non-contractual insurance carriers
# Ability and understanding of how to use ICD-10, HCPCS, and CPT coding books and or applications
# Ability to multitask and maintain strong attention to detail
# Ability to speak clearly and concisely with pleasant attitude, and present a neat appearance
PERSONAL CHARACTERISTICS:
# Compassionate and patient
# Professional demeanor
# Excellent communication and interpersonal skills
# Strong administrative and organizational skills
# Listens well and devotes full attention to patients and medical professionals
# Maintain confidentiality
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