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Solutions Engineer San Francisco, CA - Jackson, United States - Dept
Description
Adept is working to advance a people-centric approach to AI that optimizes for what's actually most useful for people and their work.
models that are trained to use software and take actions just as a person would.
We've recently raised a $350M Series B led by General Catalyst and Spark, on top of a $65M Series A in 2022 with Addition and Greylock.
We're fortunate to be supported by amazing firms and angels such as Chris Re, Andrej Karpathy, Root Ventures, Howie Liu, Dara Khosrowshahi, and others, and were recently highlighted byForbes
. Adept is backed by a coalition of strategic partners, including Atlassian, Microsoft, NVIDIA, and Workday.
We're looking for passionate team members who want to swing for the fences to accomplish our mission, are excited by a startup environment where the hardest problems are yet to be solved, and are eager to learn and collaborate together in our San Francisco office.
For more information, check out our blogPosition Summary
As one of our first Customer Engineers, you will work closely with our Product Engineering and Go To Market teams on enterprise customer deployments.
You'll be involved in the initial scoping and building of enterprise workflows, and take ownership of the technical pieces once a customer is through the pilot phase.
You'll help enterprise customers improve existing workflows and expand their use of the Adept product to new workflows.The ideal candidate has a strong technical background, loves to talk directly to customers, and thrives in an early-stage and ambiguous environment.
Responsibilities:
Collaborate closely with enterprise customers, understanding their unique workflows and identifying opportunities for automation.
Translate complex customer workflows into model prompts and TypeScript code, ensuring seamless integration and functionality.
Prototype, test, and refine AI-driven solutions, working in tandem with our Human Feedback team for real-world evaluations.
Build tools to accelerate your work and the work of your teammates.
Monitor customer engagement and success metrics, adjusting strategies to optimize results.
Contribute to product and model enhancements by providing valuable feedback to our Engineering and Research teams.
Qualifications:
3+ years of experience in customer engineering, solutions engineering, technical consulting, or a similar customer-facing technical role.
Proficiency with one or more programming languages (preferably TypeScript).
Strong communication skills, capable of engaging both technical and non-technical stakeholders effectively.
Proven ability to navigate complex projects with multiple stakeholders, demonstrating leadership and problem-solving prowess.
Passion for AI and its potential to transform how people work, coupled with a commitment to safe and ethical AI practices.
The pay range for this position in California is $150,000- $250,000 yr; however, base pay offered may vary depending on job-related knowledge, skills, candidate location, and experience.
Medical, dental, and vision insurance - 100% coveredUnlimited vacation time for exempt employees
4 remote weeks per year - work from anywhere
Competitive salary & stock options
24 weeks paid parental leave
Monthly wellness stipend
Daily meals for those in our comfortable SF office
Dog friendly office
Adept is an equal opportunity employer.
We're excited about candidates who will raise the bar of our team, regardless of specific experiences we encourage applicants from a range of backgrounds to apply.
What would you be most excited to use Adept for?Are you comfortable working in an office in San Francisco 5 days a week?
As set forth in Adept's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.
As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.
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A "disabled veteran" is one of the following: a veteran of the U.S.
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A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.
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military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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As set forth in Adept's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
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As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.
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A "disabled veteran" is one of the following: a veteran of the U.S.
military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.
military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.
military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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