Jobs
>
Fremont

    Senior Customer Experience Advisor - Alameda, United States - Abbott Laboratories

    Abbott Laboratories
    Abbott Laboratories Alameda, United States

    3 weeks ago

    Abbott Laboratories background
    Full time
    Description

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

    About Lingo

    Meet Lingo, a new biosensing technology that provides users a window into their body. Lingo tracks key biomarkers – such as glucose, ketones, and lactate – to help people make better decisions about their health and nutrition. Biowearable technology will digitize, decentralize and democratize healthcare, enabling consumers to take control of their own health.

    A New Category of Consumer Biowearables: Meet Lingo - YouTube

    The opportunity

    Personalized healthcare is the future. Working on Lingo, you will help build a next-generation technology that enables individuals to make decisions about how to improve energy, lose weight or enhance athletic performance. The Lingo team embodies a start-up culture and mindset with the backing of Abbott, a company with a rich history of healthcare innovation. Join us and grow your career as you help Abbott shape the future of healthcare.

    The Senior Customer Experience Advisors will work out of our Lingo location in Alameda, CA.

    What you will do:

    • As our escalation team, you will handle more complex and niche type tickets and help support us in putting the customer first.
    • You will support our VIP customers in aspect of their journey.
    • You will provide world class customer service via Chat, social messaging, phone, email.
    • Support our social media platforms and answer more ad-hoc questions and comments.
    • Responsible for handling technical escalations and more advanced inquiries that are beyond the skills or knowledge of our first level customer service team.
    • Demonstrating your technical skills to support customers with OS and Android operating systems, Bluetooth connected devices.
    • You will Perform advanced troubleshooting and add implemented solutions to knowledge base articles.
    • Be able to recognise and escalate difficult technical issues to appropriate channels.
    • Work closely with internal and external teams on projects and new processes.
    • Look for better ways of doing things to improve customer service experience and sharing new ideas.
    • Be the voice of the customer for the growing business.

    What you will bring:

    • Prior experience in Tier 2 or Tier 3 customer specialist teams
    • Social media questions and comments experience
    • An attitude to roll your sleeves up within a new start up environment
    • The ability to quickly learn new skills and technologies
    • An ability to thrive in a fast paced and quickly changing environment
    • Advanced technical understanding of iOS and Android operating systems, Bluetooth connected devices
    • A genuine passion and drive to put the customer first
    • Flexibility to the working hours while we figure out what our customers prefer
    • Zendesk Experience or Saleforce would be beneficial
    • Experience of mapping new process solutions would be beneficial
    • Experience of supporting training would be beneficial

    What we offer:

    A unique opportunity with the positives of a start-up mindset and culture, but the strong benefits of a corporate brand. We offer a fantastic range of benefits including competitive salaries, private healthcare, life assurance and a flexible benefits scheme, as well as excellent development opportunities.

    Abbott is an Equal Opportunity Employer, committed to employee diversity.

    Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.



    The base pay for this position is $65,900.00 – $131, In specific locations, the pay range may vary from the range posted.

  • Abbott Laboratories

    Senior Customer Experience Advisor

    3 weeks ago

    Abbott Laboratories Alameda, United States Full time

    About Lingo Meet Lingo, a new biosensing technology that provides users a window into their body. Lingo tracks key biomarkers – such as glucose, ketones, and lactate – to help people make better decisions about their health and nutrition. Biowearable technology will digitize, dec ...

  • Martin Automotive Group

    Service Advisor

    3 weeks ago

    Martin Automotive Group Centerville, United States

    Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Dayton location We believe our continued success and future growth is attributed to our employees. · Responsibilities: · Greet customers promptly · Obtain customer and vehicle informatio ...

  • Medasource

    NK Clinical Strategy Advisor

    1 week ago

    Medasource Alameda, United States Contract

    Apply Now · << Position: NK Clinical Strategy Advisor · Location: Remote · Contract Duration: 1-year contract with a high likelihood of extension. · Start Date: June 30th · Key Responsibilities: · Collaborate with the Strategy Cross Functional Teams (FT) to develop and execute th ...

  • Davesautorepairutah

    Automotive Service Advisor

    2 weeks ago

    Davesautorepairutah Centerville, United States

    Automotive Service Advisor - Daves Auto Center · Centerville, United States · | Posted on 07/09/2021Hiring Immediately, Automotive Service Advisors. Great pay plan with bonus and benefits. · We are seeking Automotive Service Writers to add to our growing service department. Ou ...

  • Soliant

    Hiring for Multiple OTs

    2 weeks ago

    Soliant Fremont, United States

    Minimum 1+ years occupational therapy experience required. · We are seeking a Full Time OTs to work in a great school district inFremont, CA. Come rock with us for the School year · Qualifications: · Masters degree in occupational therapy · Active State License in California ...

  • Soliant

    Hiring ASAP

    3 weeks ago

    Soliant Fremont, United States Full time

    Minimum 1+ years speech therapy experience required. · We are hiring Speech Language Pathologists in the Jefferson Elementary School District for the upcoming Summer 24 and 24/25 School Year This is a great position; please see details below · Location: Daly City, CA · Details/S ...

  • Swickard Auto Group

    Service Technician/Mechanic

    2 weeks ago

    Swickard Auto Group Fremont, United States

    Job Type Full-timeDescriptionWe are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by foste ...

  • Koplin Auto Care & Tire Pros

    Automotive Service Advisor

    2 weeks ago

    Koplin Auto Care & Tire Pros Fremont, United States

    Company Overview · At Koplin Auto Care we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and sta ...

  • State of California

    supervising transportation surveyor

    1 week ago

    State of California Alameda County, United States

    Job Posting: District Office Chief, Right of Way Engineering · Department of Transportation · JC District Office Chief, Right of Way Engineering · SUPERVISING TRANSPORTATION SURVEYOR (CALTRANS) $13, $15,022.00 per Month · Final Filing Date: 6/1/2024 · Job Description and Du ...

  • Ascension

    RN - Emergency Department

    4 weeks ago

    Ascension Centerville, United States Full time

    Details · Sign-on bonus: $8000.00 · Department: Emergency Department · Schedule: Full Time, Days Hour Shifts (7AM-7PM) · Hospital: Ascension Saint Thomas Hickman · Location: Centerville, TN · Benefits · Paid time off (PTO) · Various health insurance options & wellness pla ...

  • Swickard Auto Group

    Express Technician

    2 weeks ago

    Swickard Auto Group Fremont, United States

    Job Type · Full-time · Description · At Swickard, we're passionate about vehicles and committed to providing 100% customer support and satisfaction - that's where you come in · Each member of our team is dedicated to providing a superior experience, whether over the phone, fac ...

  • Education Affiliates

    Online Nursing Adjunct Instructor

    1 week ago

    Education Affiliates Centerville, United States Part time

    Requisition Number · 22803Location · Fortis OnlineJob Description · On-Line Nursing Instructor to provide updated and fully prepared instruction to students and actively engage in retention activities and manage the online classroom. · FUNCTIONS & RESPONSIBILITIES: · Teach specia ...

  • Fremont Hyundai

    Automotive Technician

    2 weeks ago

    Fremont Hyundai Fremont, United States

    Fremont Hyundai, a proud member of the DGDG family, is looking for talented service professionals to join their team. If you are looking for an exciting career with one of the top workplaces in the Bay Area - apply today DGDG's vision for success is driven by our unique culture a ...

  • Fremont Hyundai

    Certified Smog Technician

    2 weeks ago

    Fremont Hyundai Fremont, United States

    Fremont Hyundai, a proud member of the DGDG family, is looking for talented service professionals to join their team. · If you are looking for an exciting career with one of the top workplaces in the Bay Area - Apply Today DGDG's vision for success is driven by our unique culture ...

  • FullShift Staffing, LLC

    SPED Teachers needed ASAP

    2 weeks ago

    FullShift Staffing, LLC Fremont, United States

    FullShift Staffing, LLC - Job Summary: · The Special Education Teacher teaches elementary and/or secondary school subjects to students with emotional impairments in specialized school programs. This position plans and prepares a comprehensive annual classroom syllabus. The Specia ...

  • Siemens Industry Software Inc.

    EDA Portfolio Strategist

    2 weeks ago

    Siemens Industry Software Inc. Fremont, United States Full time

    Siemens EDA is a global technology leader in Electronic DesignAutomation software. Our software tools enable companies around the world todevelop new and highly innovative electronic products faster and morecost-effectively. Our customers use our tools to push the boundaries ofte ...

  • Penumbra

    HR Compliance Manager

    2 weeks ago

    Penumbra Alameda, United States External

    The HR Compliance Manager manages essential programs and projects within the department, primarily related to HR compliance, recordkeeping and auditing, the development and execution of the Company's Affirmative Action Program (AAP) and assuring implementation of the Company's eq ...

  • Department of Transportation

    supervising transportation surveyor

    1 week ago

    Department of Transportation Alameda County, United States

    Job Description and Duties · Under the direction of the Deputy District Director, Right of Way and Land Surveys, incumbent serves as the Office Chief for the Office Right of Way Engineering. The incumbent is responsible for providing leadership and the planning, coordination, di ...

  • Tapestry

    Lead Supervisor I

    2 weeks ago

    Tapestry Fremont, United States

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. · Coach is part of the Tapestry por ...

  • Martin Automotive Group

    Service Advisor

    2 weeks ago

    Martin Automotive Group Centerville, United States

    Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Dayton location We believe our continued success and future growth is attributed to our employees. · Responsibilities: · * Greet customers promptly · * Obtain customer and vehicle informa ...