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Social Services Assistant
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Clark, NJ - One River School of Art and Design
Description
Job DescriptionJob Description
One River School of Art + Design Who we are:
One River School of Art + Design was founded 11 years ago with a simple goal in mind: To build a community for Contemporary Art in the Suburbs through fun educational programs and partnerships with living Contemporary artists.
If you are ready for a career where you will make a real difference to the art community in your area, we are ready to share our proven and highly successful business model with you.
We aim to be the "best place to work in the arts" - we promise to be upfront about what the job entails and give you a realistic picture of what to expect if you work for us.
We will encourage your entrepreneurial mindset while giving you the security of a corporate structure and state of the art process management tools.
Position Overview:
The Assistant Director of Customer Experience is responsible for ensuring the highest quality of service for students and parents at One River School.
We have developed a system that blends a fun interactive social dynamic, with an innovative method that focuses on contemporary art education.
The Assistant Director of Customer Experience works closely with members and students to ensure great experiences.Who you are:
You thrive in an environment that is busy, varied and requires a wide skill set
You have strong commitment to providing a high touch, high quality customer experience
You have a demonstrated passion for art and the contemporary art community
You are knowledgeable about contemporary art and visual arts
Position Highlights:
School Community:
Work closely with educators to drive the best in classroom experiences for all members
Drive member retention by ensuring great experiences in the classroom, proper onboarding of students, parent communication and develop new methods for increasing retention, referrals and loyalty
Develop one to one relationships with the student body and the parents of our K-12 students
Maximize student enrollment by installing and managing a systematic method for closing new student inquiries and conducting school tours
Respond to member / student service questions and solve issues
Community Outreach:
Maximize student enrollment by proactively marketing the school via daily lead follow up, closing new student inquiries and conducting school tours
Maintain and update all potential member mailing lists
Develop new referral strategies and drive customer reviews to promote student enrollment
Create, promote and host community events, both on-site and off-site
Develop new partnerships with local businesses, public / private schools, PTA's and community members to drive enrollment and have an active presence in the local community
Design new collaterals and graphics for promotion at events and on website / social media
Generate and analyze Annual / Monthly Reports on Enrollment, Marketing, Customer Retention, Inventory and Length of Stay
Community Space:
Curate, promote and execute professional and community exhibitions in the gallery and cultivate local art collectors
Ensure the building is well maintained and well equipped at all times
Benefits:
Competitive salaries (plus bonus) Depending on experience you can expect the starting salary to be between $50K and $55K.
Paid vacation days
Non- traditional work schedule - 2 late days per week (eg: 11am to 8pm) Work 9am to 5 or 6pm on Saturdays, but get a day off in the week
Company contributes to Health Coverage (you pick from a menu of options)
Take classes free at One River School
Promotion prospects - we are a growing organization looking to develop our talent from within
Training and development to prepare you for your role and for more responsibility in the future
Qualifications:
Bachelor's Degree in a visual arts related subject from an accredited, four year college or university required
Demonstrated knowledge of Visual arts, Art history, Arts management, Arts leadership
Strong communication skills required
Strong interpersonal skills, with the proven ability to network, collaborate and build relationships with clients, partners, staff, remote colleagues and others.
One River is an Equal Opportunity Employer institution and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, pregnancy or marital status in employment or the provision of services and is an equal access/equal opportunity employer.
