- Act as primary liaison between Customer replenishment organization, Dorman Supply Chain and Sales to drive improvements in performance as measured by customer
- Lead development and maturation of monthly CPFR process (Collaborative Forecasting, Planning and Replenishment) for assigned customers to deliver exceptional supply chain performance and deliver value
- Drive set up process for new product in customer and Dorman systems to ensure flow of replenishment to drive incremental revenue
- Drive performance improvements through use of data and analytics
- Build and enhance customer relationships
- Identify gaps in service levels to limit potential fine or penalty exposure and initiate solutions
- Proactively identify opportunities for process improvement across all functions
- 1 year of experience in Logistics and/or Customer Supply Chain or B.S. in Supply Chain/Business.
- Passion for improving business results through collaboration and use of analytics
- Intermediate level Microsoft Office experience required (Word, Excel, and PowerPoint).
- Effectively work in a team environment collaborating cross functionally across the end-to-end supply chain to drive improved business results
- 2+ years of experience Supply Chain, Logistics and/or Customer Experience
- Bachelor's degree; Supply Chain, Business or General Studies.
- Knowledge of SAP, Excel, Business Objects a plus
-
Customer Experience Analyst
2 weeks ago
CRC Industries Horsham, United States**MISSION**: · Utilize various data sets from multiple channels of the business to provide insights and trends in customer order patterns and product level analytics. Combine historical information and customer forecast data to develop forward looking recommendations for operatio ...
-
Customer Experience Analyst
5 days ago
CRC Industries Horsham, United States**MISSION**: · Utilize various data sets from multiple channels of the business to provide insights and trends in customer order patterns and product level analytics. Combine historical information and customer forecast data to develop forward looking recommendations for operatio ...
-
Customer Experience Analyst
2 weeks ago
Dorman Products Colmar, United States**Customer Experience Analyst** · **Location:** Colmar, PA, US Dorman Products, a $1B global supplier of aftermarket automotive parts, is seeking a Customer Experience Analyst to join our growing team. The Customer Experience Analyst is a critical member of our Supply Chain team ...
-
Customer Experience Analyst
6 days ago
Dorman Inc Colmar, United StatesCustomer Experience Analyst · Apply now » · Date: May 5, 2024 · Location: Colmar, PA, US · Company: Dorman Products · Dorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to ...
-
Customer Experience Analyst
4 weeks ago
Dorman Products Colmar, United StatesDorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.As a $1.3B*+ global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 2 ...
-
Customer Experience Analyst
6 days ago
Allparts Inc Colmar, United StatesPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Select how often (in days) to receive an alert: · Dorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless ...
-
Customer Experience Analyst
2 weeks ago
Dorman Products Colmar, United StatesDorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.As a $1.3B*+ global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 2 ...
-
Customer Experience Analyst
1 week ago
Dorman Products Colmar, United StatesDorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.As a $1.3B*+ global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 2 ...
-
Customer Experience Analyst
1 week ago
Dorman Products Colmar, United StatesDorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.As a $1.3B*+ global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 2 ...
-
Customer Experience Analyst
2 weeks ago
Dorman Products Colmar, United StatesDorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.As a $1.3B*+ global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 2 ...
-
Customer Experience Analyst
3 weeks ago
Dorman Products Colmar, United StatesDorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.As a $1.3B*+ global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 2 ...
-
Customer Experience Analyst
1 week ago
Philadelphia Insurance Companies Bala-Cynwyd, United States**Marketing Statement** · Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are national ...
-
Software Testing Analyst 2
1 week ago
Almac Group Lansdale, United StatesAlmac Group is currently seeking a Software Testing Analyst 2 for our Lansdale, PA location. The Software Testing Analyst 1 will use formal software test methodologies to write and execute functional, system, performance, and usability/compatibility test plans and test cases for ...
-
Associate Sourcing Analyst
1 week ago
NavitsPartners Lansdale, United States**Position**: Associate Sourcing Analyst · **Location**: West Point, PA · **Duration**: 7 Months · **Note**: Hybrid - 2 WFH, 3 on-site days · **Position Qualifications**: · **Education Minimum Requirement**: · - GED/High school OR AAS/BA/BS (preferred) · - 3+ years of work experi ...
-
Technical Manager I
5 days ago
Almac Group Lansdale, United StatesAlmac Group is currently seeking a Technical Manager for our Lansdale, PA location. The Technical Manager will be the technical team leader of an agile development team by providing guidance, leadership, collaboration, and expertise in order to provide software solutions to busin ...
-
Software Developer 2
5 days ago
Almac Group Lansdale, United StatesAlmac Group is currently seeking a **Software Developer 2 **for our Lansdale, PA site location. The **Software Developer 2 **is responsible for developing custom software solutions for client use in the biopharmaceutical industry. Identifies, designs and implements new features a ...
-
Data Analyst
3 days ago
BP Environmental Services, LLC Chalfont, United States**Data Analyst** · BP Environmental Services is a nationwide waste removal, recycling and jobsite services company. Clients benefit from cost effective products and services, paired with stellar customer support and account management. Businesses of all sizes appreciate our compl ...
-
Business Analyst with UI Experience
2 weeks ago
Hudson Data Trenton, United StatesJob Title: Business Analyst with UI Experience · Location: Trenton, NJ · Duration: Long Term · 40 Hrs Job · Description: · The Business Systems Consultant serves as a business analyst for projects involving critical data processing systems for the New Jersey Judiciary. BSC sh ...
-
Lead Customer Experience Analyst
3 weeks ago
CXPA Trenton, United StatesCareer Center · Job Postings List Results · ** · Lead Customer Experience Analyst (Remote)** · Energize your future at New Jersey Resources (NJR). We are a Fortune 1000 employer located at the Jersey Shore in Monmouth County, and named a Most Trusted Brand among the countrys n ...
-
Commercial Credit Analyst Ii
1 day ago
Univest Financial Corporation Souderton, United StatesOverview: · Univest Financial Corporation (UVSP), has approximately $7.8 billion in assets and $4.7 billion in assets under management and supervision (as of December 31, Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-rang ...
Customer Experience Analyst - Colmar, United States - Dorman Products
Description
Dorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.As a $1.3B*+ global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 28 Sites across the globe, we remain focused on driving new solutions, to help our partners grow their businesses, and help repair professionals and vehicle owners maintain their vehicles (*approx. earnings as of 12/31/21). Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
If you have a passion ensuring customers have a voice and want to grow your career in Supply Chain, this is the role for you The Customer Experience Analyst is a critical member of our Supply Chain team In this role the ideal candidate willdrive supply chain performance improvements from Dorman through to our customer's customer.
In this role you are responsible for, but not limited to:
Minimum Qualifications
Preferred Qualifications
#LI-MM1
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer
Nearest Major Market: Philadelphia
Job Segment:
Logistics, Supply Chain, Supply, Business Process, Operations, Automotive, Management
