- Woodland Park, New Jersey
- Fulltime, Onsite/In Office
- Monday through Friday 9:00 AM to 5:00 PM
- Could be asked to stay later depending on call volume (6:00pm – 7:00pm)
- Happy to discuss during preliminary interviews
- Schedule office appointments following the steps as outlined in the policy and procedure manual.
- Troubleshoot and resolve patient issues by redirecting the phone call to the appropriate physician's office or documenting the information through the computer.
- Be knowledgeable of differences between participating and non-participating insurance.
- Example: If the physician is non-participating, inform the patient they will be responsible for payment out of pocket.
- Navigate multiple sites to check insurance eligibility (i.e. Navinet, Availity, United Healthcare Link, eTactics, etc.)
- Document all interactions to include persons contacted and pertinent phone conversation.
- Create a positive impression through effective telephone skills.
- Perform all other duties as assigned.
- Attendance & Punctuality - Arrives at meetings and appointments on time; Begins working on time; Ensures work responsibilities are covered when absent; Keeps absences within guidelines; Schedules time off in advance.
- Communications - Exhibits good listening and comprehension; Expresses ideas and thoughts verbally; Keeps others adequately informed; Selects and uses appropriate communication methods.
- Customer Service - Displays courtesy and sensitivity; Manages difficult or emotional situations; Meets commitments; Responds promptly to customer needs; Solicits customer feedback to improve service.
- Dependability - Commits to doing the best job possible; Follows instruction; Keeps commitments; Meets attendance and punctuality guidelines; Responds to requests for service and assistance; Takes responsibility for own actions.
- Job Knowledge - Competent in required job skills and knowledge; Displays understanding of how job relates to others; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Uses resources effectively.
- Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Puts success of team above own interests.
- Written Communications - Edits work for spelling and grammar; Presents numerical data effectively; Varies writing style to meet needs; Writes professionally, clearly and informatively.
- Must have obtained high school diploma or GED
- Previous work experience in a physician and/or medical office. Experience speaking with patients and verifying insurance coverage
- Ability to communicate with internal and external members effectively
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
- Ability to perform these operations using units of American money and weight measurement, volume, and distance.
- Has the ability to use the following software programs and/or computer skills to successfully accomplish the essential duties of this job: Microsoft Office (Word, Outlook, Internet Explorer), experience working with an EMR.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
-
Call Center Customer Support Agent
2 weeks ago
Gainwell Technologies LLC Colorado, United StatesSummary · As a Call Center Customer Support Agent at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, ...
-
Call Center Agent
3 weeks ago
AspenPointe, Inc. Colorado Springs, United StatesAt Diversus Health you have the opportunity to contribute to changing lives and communities by joining our diverse and inclusive team as a Call Center Agent and adding to the 13,000+ lives already impacted by carefully tailored mental and behavioral health care. · As a Call Cente ...
-
Call Center Customer Support Agent
2 weeks ago
Gainwell Technologies LLC Colorado, United StatesGreat companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your cont ...
-
Customer Service Representative
3 weeks ago
PIIAC Woodland Park, United StatesJob Description: · The Customer Service Representative at The Insurance Center is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and ...
-
Customer Service Agent
3 weeks ago
YoungWilliams Colorado Springs, United StatesSummary of Position · The Customer Service Representative/Agent represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and insuring that customers receive accurate information politely and p ...
-
LocumJobsOnline Colorado Springs, United States Full timeLocumJobsOnline is working with to find a qualified Anesthesiology CRNA in Pueblo, Colorado, 81001 · About The Position · A facility is seeking a CRNA for locum tenens coverage. · During your assignment, head to the Riverwalk for restaurants, fun activities or just to unwind by ...
-
Locum Physician Assistant
1 day ago
LocumJobsOnline Colorado Springs, United States Full timeLocumJobsOnline is working with to find a qualified Otolaryngology PA in Steamboat Springs, Colorado, 80477 · About The Position · A level 3 trauma center is seeking an otolaryngology physician assistant for locum tenens coverage. · While on assignment, Ski at Steamboat Resort, ...
-
Licensed Health Insurance Agent- Work from Home
2 weeks ago
Everise Colorado, United States Full timeCompany Overview · Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedi ...
-
Mid-to-Senior PNT Operations Analyst
3 weeks ago
LMI Colorado Springs, United StatesOverview · LMI is seeking a skilled Mid or Senior-level Space Domain Operations Analyst, with position, navigation, and timing experience,at our headquarters office in Colorado Springs, CO supporting U.S. Space Command's (USSPACECOM's) advanced analytics staff with modeling, simu ...
-
Large Loss Property Field Claims Adjuster
2 weeks ago
American Family Insurance Castle Rock, United StatesAt American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities that will put customers at the center of what we do best – protecting and restoring their dreams when they need us most. We're leveraging our expertise, tech ...
-
Large Loss Property Field Claims Adjuster
1 week ago
American Family Insurance Colorado, United States Full timeAt American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities that will put customers at the center of what we do best – protecting and restoring their dreams when they need us most. We're leveraging our expertise, tech ...
-
Mid-to-Senior PNT Operations Analyst
2 weeks ago
LMI Colorado Springs, United StatesOverview · LMI is seeking a skilled Mid or Senior-level Space Domain Operations Analyst, with position, navigation, and timing experience, at our headquarters office in Colorado Springs, CO supporting U.S. Space Command's (USSPACECOM's) advanced analytics staff with modeling, si ...
-
Staff VP Sales Development
2 weeks ago
Elevance Health Colorado Springs, United States Full timeJob Description · : A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. · Staff VP, Sales Development · Location ...
-
Purchasing Agent
2 weeks ago
Douglas County Castle Rock, United States 0 - Full time RegularPurchasing Agent · Employment Type: 0 - Full-time Regular · Pay Range: $58, - 90, · Location: Castle Rock, CO · Overtime Exempt: N · Elected Office / Department: FINANCE · This position performs technical and administrative tasks associated with a wide-variety of purc ...
-
CMG Customer Service Rep
3 weeks ago
Current Catalog Colorado Springs, United StatesWe are hiring in Colorado Springs · This is NOT a remote position. · Starting at 15.00 an hour. full-time, 40 hours a week. · We are looking for customer service agents who want to work for a great company that is invested in you · We are hiring individuals who are customer-c ...
-
Customer Service Agent
2 weeks ago
YoungWilliams PC Colorado Springs, United StatesJob Description · Job DescriptionSummary of Position · The Customer Service Representative/Agent represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and insuring that customers receive ac ...
-
Customer Specialist Representative
1 day ago
USAA Colorado Springs, CO, United States Full timeWhy USAA? · We have an important mission: serving the members of the military community and their families. We're looking for those who share our values of honesty, integrity, loyalty and service. Our Licensed Insurance Representative role may be a new career for you. There's a l ...
-
Patent Attorney
2 weeks ago
Sram Colorado Springs, United StatesOverview · The Patent Attorney will be responsible for managing SRAM's global in-house prosecution practice for several technology areas, including drafting, filing, and prosecuting patent applications in the U.S. Patent & Trademark Office. Additionally, the Patent Attorney will ...
-
Call Center Representative
2 weeks ago
Cellular Sales Colorado Springs, United StatesCellular Sales · Call Center Representative · Customer Service | Business Development · Cellular Sales is Growing · Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with ...
-
Strategic Advisor, Missile Defense Agencies
2 days ago
World Wide Technology Holding, LLC Colorado Springs, United StatesWhy WWT? · At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company ...
19/hr Medical Call Center Agent - Woodland Park, United States - Paramount Staffing LLC
Description
Job Description
Job DescriptionCalling everyone in the medical fieldWe are currently hiring for an onsite Medical Call Center Representative who has previous experience working in a physician and/or medical office. This role will be in office in Woodland Park, New Jersey and our ideal candidate is fast-paced, professional, adaptable
Please see the details below and apply if you're interested.
Job Title:
Medical Call Center Agent (Call Center Representative)
Location/Employment Type:
Pay: $19/hour (Paid Weekly)
Start Date: May 6th
Schedule Availability:
Responsibilities:
Competencies:
Requirements:
