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    Desktop Support - West Jefferson, United States - Apex Systems

    Apex Systems
    Apex Systems West Jefferson, United States

    2 weeks ago

    Apex Systems background
    Technology / Internet
    Description

    Desktop Support - Onsite in West Jefferson, OH - W2 Only

    Apex Systems Inc. is currently looking for a Desktop Tech in the West Jefferson, Ohio area.

    Associate Desktop Technician:

    • 2+ years of related professional experience
    • CompTIA Certification (A+, Security+, and Network+) – Preferred
    • Install desktop hardware and software, including desktops, laptops, printers, scanners, PDAs, operating systems, tablets and standard applications. This includes installation and relocation of devices, as required.
    • Work with networking and server staff, as required, to provide proper end-user connectivity to the network, servers, and applications/systems.
    • Work closely with inventory and purchasing processes to support needed projects.
    • Enter and update Service Desk tickets required to monitor and track all work done in IT Support Technician support area. Follow and maintain necessary procedural documentation.
    • Contribute to maintaining inventory and spare hardware, and related inventory records. Assists with site walk-through and audits, to ensure accurate equipment and compliance is in place.
    • Complete assigned tasks and projects within the scheduled deadlines.
    • Help fellow IT Support Technicians improve teamwork, knowledge, and customer service. Take appropriate direction from Senior/Lead IT Support Technician member and/or Manager/Director.
    • Meet the standard SLA for incident and request.
    • Deploy applications via workstation management software
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