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    Desktop Technician - West Jefferson, United States - TEKsystems

    TEKsystems
    TEKsystems West Jefferson, United States

    2 weeks ago

    TEKsystems background
    Description
    :

    Troubleshoot and resolve Tier 2 and 3 escalated technical issues

    Maintain and manage workload through computerized ITSM ticketing and tracking system

    Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices

    Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues

    Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook

    Additional Skills & Qualifications:

    1 year of experience supporting end-user equipment and telephone equipment

    Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment

    Associate degree, bachelor's degree or vocational training in a technical field of study

    Warehouse experience supporting end-use equipment

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.


    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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