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    Client Service Coordinator - Minneapolis, United States - Floyd's 99 Barbershop

    Floyd's 99 Barbershop
    Floyd's 99 Barbershop Minneapolis, United States

    1 week ago

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    Description

    Overview:

    Floyd's 99 MN is looking for a Client Service Coordinator (CSC) to join our team. Are you an outgoing, customer-focused multi-tasker? If so, we would love to speak with you

    Our shops are located in the following Minnesota neighborhoods: North Loop, Uptown, Edina and Chanhassen.

    What's in it for you?

    • Weekly paychecks
    • Ongoing opportunity for growth
    • Fun and energetic environment
    Responsibilities:
    • Answer shop phones, make reservations, answer questions regarding our services, quote wait times, and take necessary messages for staff
    • Communicate service pricing, providing quotes, and upselling retailing and services as needed
    • Participate in company initiatives and ongoing promotions
    • Provide a high level of support and customer service for clients & team members
    • Follow all cash handling procedures when counting cash for opening and closing shifts and creating deposits for the banking process
    • Maintain the organization of the front desk at all times
    • Perform cleaning duties throughout shift
    • Ensure shop equipment and supplies are stocked and organized
    • Assist with retail presentation and stocking
    Qualifications:
    • 1+ year(s) of experience in a customer facing role within retail, hospitality or the salon/spa industry
    • Experience in a fast-paced environment
    • Strong desire to help others and team-focus
    • Excellent phone and in-person communication skills with both clients and coworkers
    • Ability to organize, prioritize, and follow up effectively
    • Ability to work a flexible schedule; including nights and weekends
    • Critical thinker who is concise and detail-oriented
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