Team Leader - Ascutney, VT, United States - Infinity Systems
Description
Our continuously growing teams are looking for you
As a team leader (m/f/d) for our customer service at our location in Pirmasens
For almost 25 years, TelePower GmbH & Co KG has been a strong partner for professional and efficient customer service.
Our teams in customer service at the 4 locations in Pforzheim, Pirmasens, Landau and Eppingen create satisfied customers every day for many renowned companies in Germany.
For our location in
Pirmasens, we are currently looking for you as a team leader (m/f/d) for our customer service.
Your tasks will include:
- Administrative and organizational support for the Pirmasens team
- Planning and management of your customer advisor team
- Continuous development of your team
- Technical training/coaching of employees
- Ensuring quality requirements and customer satisfaction
- Support of operational management in daily business
- Technical contact person for the client
We expect the following from you:
- Confident and friendly demeanor and social competence
- Customer and employee orientation as well as enjoyment in dealing with people
- High communication and conflict resolution skills
- Determination, flexibility, reliability and teamwork
- A good affinity for numbers and assertiveness
- Very good German language skills in spoken and written form
- A structured and resultsoriented way of working
- Ideally, you have already gained some experience in team leadership
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