- Thriving in Dynamic Times
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Infrastructure Engineer
11 hours ago
DRW Chicago, United States RegularInfrastructure Engineer · Job LocationChicagoEmployment typeRegularDepartmentTechnologyTargeted Start DateImmediate DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around ...
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Infrastructure Engineer
2 weeks ago
KEYO Chicago, United StatesJob Summary: · We are seeking a skilled Infrastructure Engineer with a strong background in Kubernetes architecture and server infrastructure, as well as a solid understanding of Backend API development and deployment. This role requires a blend of expertise in cloud computing, ...
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Infrastructure Engineer
2 weeks ago
Canadian Imperial Bank of Commerce Chicago, United StatesWe're building a · relationship-oriented · bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have ...
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Infrastructure Engineer
2 weeks ago
TransMarket Group Chicago, United StatesWho We Are · Founded in 1980 as Aardvark Financial, TransMarket Group (TMG) is a privately held global markets proprietary trading firm in Chicago. We use next-generation technology to capture opportunities around the world and manage risk in financial markets. Our mission is to ...
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Production Infrastructure Engineer
1 week ago
Algo Capital Group Chicago, United StatesProduction Infrastructure Engineer · A market leading proprietary trading firm is seeking an experienced Engineer to join their production team and play a crucial role in building and maintaining the mission-critical infrastructure and automating the trading production environmen ...
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Senior Infrastructure Engineer
2 weeks ago
Global Technical Talent Chicago, United StatesSenior Infrastructure Engineer · Job Description: You will be joining our client's US Infrastructure Planning & Engineering team. · The Senior Infrastructure Engineer manages our organization's IT infrastructure, ensuring its smooth operation and optimal performance. · The ideal ...
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Senior Infrastructure Engineer
2 weeks ago
LaSalle Network Chicago, United StatesLaSalle Network has partnered with a mid-size insurance company based in downtown Chicago that is looking for a Senior Infrastructure Engineer to join the team. The team is a small, tight-knit group and this role will be a jack of all trades that oversees both the infrastructure ...
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Senior Infrastructure Engineer
2 weeks ago
CIBC Chicago, United StatesWere building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what t ...
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Senior Infrastructure Engineer
2 weeks ago
AHEAD Chicago, United StatesAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. · At AHEAD, we prioritize creating a culture of belonging, wh ...
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Senior Infrastructure Engineer
3 weeks ago
The LaSalle Group Chicago, United StatesLaSalle Network has partnered with a mid-size insurance company based in downtown Chicago that is looking for a Senior Infrastructure Engineer to join the team. The team is a small, tight-knit group and this role will be a jack of all trades that oversees both the infrastructure ...
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Senior Infrastructure Engineer, Containers
2 weeks ago
Adyen Chicago, United StatesThis is Adyen · Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. · For our teams, we crea ...
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Infrastructure Support Engineer
3 weeks ago
Rush University Chicago, United StatesJob Description · Location: Chicago, IL · Hospital: RUSH University Medical Center · Department: IT Operations · Work Type: Full Time · Shift: Shift 1 · Summary: · Provide outstanding customer support for end-user computing environment. Demonstrates a working knowledge of best pr ...
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Sr. Infrastructure Engineer
3 weeks ago
The Judge Group Chicago, United StatesJob Responsibilities: · Manage and maintain the organization's IT infrastructure, including servers, storage, virtualization platforms, and related systems. · Ensure the availability, reliability, and performance of the infrastructure components, addressing any issues promptly a ...
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Infrastructure Support Engineer
3 weeks ago
Rush Oak Park Hospital Chicago, United StatesLocation: Chicago, IL · Hospital: RUSH University Medical Center · Department: IT Operations · Work Type: Full Time (Total FTE between 0.9 and 1.0) · Shift: Shift 1 · Summary: · Provide outstanding customer support for end-user computing environment. Demonstrates a worki ...
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Infrastructure Engineer
2 weeks ago
CIBC Chicago, United StatesWere building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what t ...
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Infrastructure Engineer, Exchange
2 weeks ago
Phaxis - Technology Chicago, United StatesJob Description · Job DescriptionFULLY REMOTE CST HOURS · 6+ months contract · Seeking a consultant to focus on migration of Office 365 and On-premises systems to cloud. · The Engineer/Architect will be responsible for internal and external client's architecture, design, and impl ...
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Infrastructure Engineer
3 weeks ago
Komodo Health Chicago, United StatesWe Breathe Life Into Data · At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That's why we built the Healthcare Map — the industry's largest, most complete, precise view of the U.S. heal ...
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Infrastructure Engineer
2 weeks ago
Komodo Health Chicago, United StatesWe Breathe Life Into Data · At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That's why we built the Healthcare Map — the industry's largest, most complete, precise view of the U.S. heal ...
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Infrastructure Engineer
23 hours ago
DRW Chicago, United States Full timeDRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own c ...
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Infrastructure Engineer
3 hours ago
Discover Chicago, United States Full timeDiscover. A brighter future. · With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world' ...
Network Infrastructure Engineer - Leoni Twp, United States - Trace3
Description
Who isTrace3 ?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients.
Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing itTrace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us
Street-Smart
We continuously innovate and drive constructive change while keeping a focus on the "big picture." We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner.
We are highly creative and can dig deep within ourselves to find positive solutions to different problems.Juice - The "Stuff" it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude.
We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and SmartWe are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it's due and demonstrate transparency. We "bring the weather" by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures - not just their success. We appreciate the individuality of the people around us.
About the Role:
The Data Center Engineer will provide technical support and triage on client server, storage, networking hardware both onsite and remote.
This position will manage any support escalation between partners and customers and determine action plan, and root cause of technical issues.
Travel Involved to support clients nationwide.What You'll Do:
Review service requests, consult with users, and provide technical analysis and deliverables to client.
Provide Onsite support and triage on server, storage, networking hardware.
Provide Tier two level support on server, storage, networking troubleshooting.
Perform firmware and/or BIOS updates on server, storage, and networking hardware platform.
Initiate service requests with partners for dispatch and/or work directly with customers to diagnose an issue and affect repair.
Access customer management environment via the use of remote management tools to identify failure and/or issues.
Work with backline support to isolate and confirm issues to either receive a component replacement, exchange, or fix.
Access customer environment to validate repairs after they have been completed.
Responsible for customer support requests to meet customer SLA (service level agreement).Join or host phone or remote sessions to understand the environment and identify next steps for remediation.
Manage any support escalation between partners and customers.Determine action plan and root cause of technical issues.
Acquire, develop, document, maintain, and expand knowledge base of relevant products, current support policies, and methods of support delivery in order to quickly provide technically accurate and complete solutions.
Implement "best practices", as communicated and agreed upon with the end customer.Provide "as-built" documentation, per the agreement or ticket.
Heavy travel will be required.
Qualifications & Interests:
Associates Degree or higher preferred (or equivalent level of education/work experience).A minimum of 5 years working experience with hands-on troubleshooting on server, storage, networking hardware.
Experience working on server, storage, and networking hardwareExceptional attention to detail, strong organizational and troubleshooting skills.
Proficient in service and repair of all systems (current, new and updates)Experience with online productivity tools (i.e., ConnectWise Manage, WebEx, ServiceNow).Must have initiative and motivation to learn.
Must be customer centric and can work under aggressive timelines.Ability to multi-task while adhering to Company and customer standards.
The Perks:
Comprehensive medical, dental and vision plans for you and your dependents401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term DisabilityCompetitive CompensationTraining and development programsStocked kitchen with snacks and beveragesCollaborative and cool cultureWork-life balance and paid time off
***To all recruitment agencies:
Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs.
Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
Estimated Pay Range$68,500-$102,700 USD
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