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    Service Coordinator/Customer service Representative - Hartford, United States - Closet Factory

    Closet Factory
    Closet Factory Hartford, United States

    6 days ago

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    Description

    Job Description

    Office Coordinator/Customer Service Representative

    Closet Factory

    Bethel, CT

    We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County.

    We are a hard working company and are seeking to improve our performance with like-minded team players.

    We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs.

    Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group.

    All clients need to be handled with care so we are looking for those individuals with great customer service skills.


    Your responsibilities will include:

    • Scheduling appointments/installations
    • Working with clients and handling every phase of their jobs
    • Answering phone calls/collecting payments
    • Responsible for problem resolution for clients
    • Maintaining customer database and input of information into computer

    Specific requirements:

    • Good organization skills and be able to multi-task
    • Decision making
    • Computer experience including Word and Excel
    • Strong and precise follow through
    • Written and oral communication skills are essential
    • Ability to prioritize work assignments, critical tasks and routine work
    If you are energetic and upbeat, this may be the place for you. Our work environment is casual, energetic and fun. We recognize people as our most valuable asset and will train you to excel in your position.

    If you are thinking about taking the next big step in your career, this may be the opportunity you have been waiting for.


    Hours are:
    Monday

    Friday 8:30 am to 5:00 pm

    Saturday 10:00 AM- 3:00 PM

    If this sounds exciting, please email your resume.

    Job Type:
    Full-time


    Salary:
    $18-24/hour.


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