- Work with customer leads to develop opportunities to add new energy customers including residential, commercial, industrial and multi-customer site developments.
- Strong organizational and relationship selling ability including cold calling.
- Prepare cost comparisons and consumption analyses for potential new customers.
- Coordinate with other company departments to evaluate and vet developed opportunities.
- Coordinate with Marketing and Communications in the development of marketing materials to support lead and opportunity generation, penetrate new geographic locations and market segments.
- Responsible for ensuring excellent internal and external customer service during the completion of job responsibilities.
- Coordinate with internal departments to resolve internal and external customer service opportunities for improvement
- Initiate and maintain relationships with stakeholders including land developers, builders, home owner associations, engineering firms, contractors, chambers of commerce, economic development groups and land use permitting authorities, including attending stakeholder meetings, to gain insight into new leads and opportunities.
- Utilize Salesforce to track and manage leads and opportunities and customer relationships.
- Attend conferences and training programs regularly to gain new marketing and technical awareness for customer development.
- Develop and complete speaking opportunities at industry conferences and stakeholder events.
- Develop and maintain general knowledge pertinent to the application and installation of propane and natural gas systems, installation of fuel lines and appliances while complying with federal and local codes (NFPA 54 and 58)
- Existing customer retention analyses, communications and negotiations.
- Record keeping and compliance.
- Other duties as assigned.
- Three to five years of related experience.
- Associate's Degree or a combination of education and experience.
- Computer literacy with experience in Word, PowerPoint, Excel, Salesforce and GIS mapping.
- Excellent written and verbal communications skills with the ability to speak in front of large groups.
- Ability to think strategically and analytically.
- Organized and task driven with strong time management skills.
- Robust technical knowledge of gaseous energy equipment, alternative fueling opportunities and regulatory and legal aspects to energy expansion and consumption.
- Strong negotiation skills.
- High level of initiative.
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Natural Gas Sales Rep Accounts Manager II - Dover, United States - Chesapeake Utilities Corporation
Description
Position: Natural Gas Sales Representative Accounts Manager II
Location: Hybrid-remote, reporting onsite in Dover, DE and/or Salisbury, MD as needed
What makes us great:
At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.
What you'll be working on
Who you are...
