- Intermediate skills to navigate a document management system (DMS) and Learning Management System (LMS).
- Must be able to properly communicate e-mails and routine business matters with management with high level of accuracy.
- Must demonstrate basic writing skills and be able to follow technical reports.
- Intermediate skills in design, development, and implementation of training.
- Proficient in MS Outlook, Word, Excel and PowerPoint.
- Ensure training forms are entered into the LMS within 1 business day
- Partner with the inspection/audit subject matter expert to generate LMS reports and/or retrieve training records to support inspections/audits
- Apply LMS knowledge to provide front line technical support (or escalation) for users.
- Track and document all incoming customer requests, data entry and filing for department metrics.
- Maintain class offerings in the LMS Ensure Good Manufacturing Practices training records are completed per good document principals (GDP).
- Monitor the Quality Training inbox to provide timely and accurate execution of customer training requests.
- Utilize a consultative approach and powerful questions in customer interactions and review training requests in order to address actual vs. stated training need.
- Bachelor's degree preferred
- Learning Management System (LMS) background preferred.
- Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
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Information Technology Specialist - Seattle, WA, United States - Dexian - DISYS
Description
The Learning Management System (LMS) Administrator will manage and coordinate training events and record and control training information for the Learning Management System (LMS).
Must have basic GMP and Quality knowledge.
LMS Administration and record control of training information with input from users, subject matter experts, trainers and other learning development personnel to ensure accurate learning plans/histories and availability of current training materials.
Oversee the creation, edit and/or retirement of training items and curricula in the LMS Edit/link training materials to ensure availability to users via the LMS File and maintain training records for easy retrieval.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.