Monitor Tech/unit Secretary Med Surg Tele Stroke - Pleasanton, United States - Stanford Health Care Tri-Valley
Description
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings.
Your best is waiting to be discovered.Night - 12 Hour (United States of America)
This is a Stanford Health Care Tri-Valley job.
A Brief Overview
The Monitor Tech/Unit Secretary is a member of the health care team who assists in the coordination of total patient care, under the direction of a Charge Nurse.
Locations
Stanford Health Care Tri-Valley
What you will do
- Provides continuous cardiac monitoring as a trained observer at the nurse's station.
- Performs various patient care activities and related nonprofessional services necessary in caring for the personal needs and comfort of the patient.
- Maintains a safe/clean environment; reports/corrects hazardous conditions within scope of responsibility.
- Check equipment each shift, including communications devices, and physical department rounding to proactively surveil the department for needed repairs, safety hazards, and appropriately communicates needs to proper departments.
- Supports discharge planning functions and team rounding activities
- Adheres to department and hospital Policies and Procedures
- Receives, greets, and directs patients, visitors, and employees arriving at the unit, or calling the patient care unit.
- Demonstrates excellent telephone etiquette when receiving, placing, or transferring calls.
- Maintains composure and professionalism in emergency situations
- Always maintains confidentiality of patients and patient information.
- Answer patient call lights immediately and reports patient needs appropriately
- Receives and distributes mail, flowers, and various other items for patients on the unit.
- Maintains adequate quantity of forms, materials, supplies, and equipment on assigned units. Orders supplies as necessary according to standards and ensures fiscal responsibility.
- Maintains clean and organized work and storage areas.
- Update patient flow and assignment board.
- Maintains downtime forms and other necessary forms.
- Maintains unit specific records, logs, and binders
Example:
temperature logs, etc.
- Monitors the fax machine for incoming communications.
- Checks charts of all patients scheduled for surgery or special/diagnostic procedures and assures required information is complete e.g., labs, xrays, H&P, presurgery forms.
- Assists patients and care team with medical record requests.
- Appropriately responds to all safety and emergency signals and notifications
- Contributes to the team spirit and cohesiveness of the unit and nursing department.
- Contributes to unit and department problem solving and issue resolution.
- Maintains a professional attitude, demeanor and appearance, wears prescribed departmental uniform, wears identification name badge.
- Completes a comprehensive shift report to oncoming staff before leaving unit.
- Employee must perform all duties and responsibilities in accordance with the C-ICARE Standards of the Hospital. C-ICARE is the foundation of Stanford Healthcare Tri-Valley's patientexperience and represents a framework for patientcentered interactions
- High School Diploma or GED Required
- Experience working as a unit clerk or administrative support role Preferred
- Strong interpersonal skills
- Basic Computer Skills required
- Strong attention to detail with ability to organize and prioritize work efficiently
- Knowledge of medical terminology
- Ability to speak, read, write, and understand the English language
- Ability to work as an effective team player and serve as a resource person to patients, staff and visitors
- Knowledge of Quality Control, Safety and joint Commission standards
- Current American Heart Association Certification for Basic Life Support for Healthcare
SHC Commitment to Providing an Exceptional Patient & Family Experience
- You will do this by executing against our three experience pillars, from the patient and family's perspective:_
- Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.
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