- Health insurance
- Paid dental
- 401K
- ESA (Employee Savings Account)
- Life insurance
- PTO/Sick time
- Paid Holidays
- Company parties
- Schedule and book the service and maintenance appointments with our clients.
- Anticipate and mitigate conflicts in allocations of resources before it affects the clients experience.
- Confirm appointments with the clients prior to the arrival of our staff and inform them if the technician is running late.
- Follow up with phone calls upon completion of work performed.
- When an issue arises with client dissatisfaction, take immediate action to resolve it.
- Call customers to confirm maintenance appointments and reschedule as necessary.
- Work closely with the customer service department to coordinate scheduling.
- Communicate clearly, precisely, and in a friendly manner. Take and deliver messages as appropriate. Ensure messages are received and follow up as appropriate.
- Ensure the accurate capture, data entry and maintenance of customer information.
- Be familiar with Allieds, products/service plans, and services.
- Coordinate with technicians when parts for their job arrives and where the Technician can find it.
- Alert managers quickly to significant customer issues, serving as a champion of the client.
- Scheduling of service technicians and based on skill set need and geographic locations.
- Customer Service Experience
- Excellent phone skills including fielding inbound and outbound customer and technician calls
- Able to handle office tasks, such as maintaining maintenance contracts and data entry
- Can operate Microsoft Office Suites
-
Customer Service Rep
3 weeks ago
Allied Experts Cherry Hill, United StatesJob Description · Job DescriptionAllied Experts is currently hiring a full-time Customer Service Rep - CSR to join our team in the Cherry Hill area. This administrative and dispatch position earns a competitive hourly rate of $18- $25/hr, depending on experience. We offer the fol ...
-
Patient Services Rep
1 week ago
Cooper University Health Care Cherry Hill, United StatesAbout Us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologie ...
-
patient services rep
3 weeks ago
Cooper University Health Care Collingswood, United States· PATIENT SERVICES REP · Collingswood, NJ · Job ID 15289 Job Type Part Time · Shift Day · Specialty Clerical/Administrative · Apply · About us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary profe ...
-
Lead Patient Services Rep
3 days ago
Cooper University Hospital Cherry Hill, United StatesAbout Us: · At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technolog ...
-
Patient Services Rep
3 weeks ago
Cooper University Health Care. Runnemede, United States Full timeAbout Us · At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technolo ...
-
patient services rep
1 week ago
Cooper University Health Care Moorestown, United States· PATIENT SERVICES REP · Moorestown, NJ · Job ID 17081 Job Type Full Time · Shift Day · Specialty Clerical/Administrative · Apply · Transcript If I were speaking to someone looking to join the ambulatory surgery center in Morristown, I would tell them they were joining a surger ...
-
Patient Services Rep
2 weeks ago
Cooper University Hospital Moorestown, New Jersey, United States PermanentAbout Us: · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologi ...
-
Lead Patient Services Rep
2 weeks ago
Cooper University Health Care. Camden, United States Full timeAbout Us · At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technolo ...
-
patient services rep
3 weeks ago
Cooper University Health Care Collingswood, United StatesAbout us · Please make sure you read the following details carefully before making any applications. · At · Cooper University Health Care · , · our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discov ...
-
CUSTOMER SERVICE REP
2 weeks ago
Temple Health Philadelphia, United StatesJob Description - CUSTOMER SERVICE REP (Temple Health - Fox Chase Cancer Center **Job Description** · CUSTOMER SERVICE REP (Temple Health - Fox Chase Cancer Center **Description** · Responsible for Customer Service and Self Pay collections in a high volume call center environme ...
-
lead patient services rep
3 weeks ago
Cooper University Health Care Cherry Hill, United States· LEAD PATIENT SERVICES REP · Cherry Hill, NJ · Job ID 16681 Job Type Full Time · Shift Day · Specialty Clerical/Administrative · Apply · About us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary p ...
-
patient services rep prn
5 days ago
Cooper University Health Care Camden, United States TEMPORARYAbout us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies ...
-
Room Service Rep
4 days ago
Children's Hospital of Philadelphia Philadelphia, United StatesSHIFT:Rotating (United States of America)Seeking Breakthrough MakersChildren's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive in ...
-
Room Service Rep
1 week ago
Children's Hospital of Philadelphia Philadelphia, United StatesSHIFT: · Rotating (United States of America) · Seeking Breakthrough Makers · Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, ...
-
Lead Patient Services Rep
2 weeks ago
Cooper University Hospital Cherry Hill, New Jersey, United States PermanentAbout Us: · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologi ...
-
Room Service Rep
4 days ago
The Children's Hospital of Philadelphia Philadelphia, United StatesReference #: SHIFT:Rotating (United States of America)Seeking Breakthrough MakersChildren's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, ...
-
Patient Services Rep
2 weeks ago
Temple University Health System Philadelphia, United StatesThe Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting Patient Services, Hospital, Pa ...
-
patient services rep
3 weeks ago
Cooper University Health Care Moorestown, United States· PATIENT SERVICES REP · Moorestown, NJ · Job ID 16825 Job Type Full Time · Shift Day · Specialty Clerical/Administrative · Apply · Transcript If I were speaking to someone looking to join the ambulatory surgery center in Morristown, I would tell them they were joining a surger ...
-
Lead Patient Services Rep
1 week ago
Cooper University Health Care Cherry Hill, United States**About us** · At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, tec ...
-
Customer Service Rep(04527)
1 week ago
Domino's Franchise Bellmawr, United StatesJob Description · Job DescriptionJob Description · The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function ...
Customer Service Rep - Cherry Hill, United States - Allied Experts
Description
Allied Experts is currently hiring a full-time Customer Service Rep - CSR to join our team in the Cherry Hill area. This administrative and dispatch position earns a competitive hourly rate of $18- $25/hr, depending on experience. We offer the following benefits:
As a Customer Service Rep (CSR), you arrive each day determined to provide superb customer service to our clients and help keep our office running smoothly. Your primary responsibilities are to answer phones, schedule and confirm appointments, and make follow-up calls.
Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your excellent communication skills and attention to detail ensure that their needs are met. Because there are always a variety of office tasks that you can help with, you are never bored You love that you get to interact with people every day and enjoy keeping busy.
At Allied Experts our goal is to help homeowners achieve greater comfort, indoor air quality, and energy efficiency for a higher quality of life. We provide residential services including heating, cooling, plumbing, weatherization, and insulation. Energy efficiency is our specialty. Our service area includes Cherry Hill and over 130 municipalities across New Jersey. What sets us apart in our industry is our focus on outstanding customer service as well as getting to the root cause of home performance issues by taking a "whole-house" approach and offering the best proposal for the client. Consequently, we were named the nations #1 ranked Home Performance With Energy Star Contractor and have been recognized six times as Century Club Award Winners by the EPA.
We maintain a high employee retention rate, allowing us to consistently provide these quality services. This is due to our company culture and the opportunities we provide for our employees. We offer a team-oriented environment where we look out for each other and are accountable to one another. We challenge everyone to become the best at their profession for their own benefit as well as that of our entire team.
REQUIREMENTS
Customer Service Rep professionals in Cherry Hill
-
Anthony Grimes
Information Technology Support Technician
-
George Kilian
Customer Service Manager