- Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Experience Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.
- Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.
- Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting location manager with expense documentation (updating RHO), and conducting Accounts Receivable follow-up.
- Training: Complete assigned role-based training through Collision University and additional internal and business partner supported training as necessary.
- Additional responsibilities as assigned.
- Previous experience in the automotive industry preferred - CCC One knowledge a real plus
- Ability to work collaboratively with the team to meet shared objectives.
- Effective time management.
- Able to multitask and manage competing priorities
- Communicate effectively with teammates, customers, and business partners.
- Proficient with computers.
- Excellent customer service skills.
- Valid drivers' license required.
- Eligible to work in the United States.
- Willing and able to pass a thorough background check.
- Flexible to work an 8-hour shift between 7:00 a.m. - 6:00 p.m.
- Bilingual (Spanish).
- Knowledge of the Collision Industry.
-
Customer Service Representative
1 day ago
Trevor Lam - State Farm Agent San Rafael, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
-
Customer Service Representative
1 week ago
Aurora Solutions Fairfax, CA, United States Freelance**Join our team in Fairfax, CA even without training or prior experience** · We are looking for **5 Customer Service Representatives (m/f/d)** to start as soon as possible in **Herrenberg**, also open to **career changers** without prior experience or training. · **Career changer ...
-
Customer Service Representative
1 week ago
Titan Industries Muir Beach, CA, United States Freelance**Your-Entry** supports well-known partner companies in personal customer consulting in the telecommunications and energy industries with personnel search. We offer everyone the opportunity to enter the sales field · **Start now in customer service** · **Career start as a custome ...
-
Customer Service Representative
1 day ago
American Leak Detection of East Bay Pinole, United States**About us** · American Leak Detection is the industry leader in accurate, non-destructive detection of hidden water, sewer, gas, and swimming pool leaks. We set the standard for non-invasive leak detection and repair using proprietary methods developed over 40+ years and the mos ...
-
Patient Service Representative
13 hours ago
ZOLL LifeVest San Francisco, United States**Position Title: Patient Service Representative (PSR)** · **Summary Description**: · ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. · The Life ...
-
Sales Representative in Field Service
1 week ago
Matrix Dynamics Sausalito, CA, United States FreelanceEuroweb offers tailored online marketing measures to small and medium-sized businesses in Sausalito, CA who want to stand out from the crowd and fully utilize their potential for customer acquisition. · If you want to kickstart your career in field sales and bring enthusiasm, com ...
-
Customer Service Representative
3 days ago
Business Development Firm San Rafael, United StatesGrab your life preserver because we are creating some massive waves · in the business consulting industry this summer. The pressure is ON from our top-tier clients and we need an entry-level Customer Service Representative who is just as passionate about our clients success as w ...
-
Customer Service Representative
10 hours ago
Pathway Vet Alliance Careers San Rafael, United States· Position at East San Rafael Veterinary Clinic · East San Rafael Veterinary Clinic is hiring a Customer Service Representative to join our amazing team · Our ideal candidate is someone who has: · previous veterinary/medical front office experience · an exceptional ability to mu ...
-
Customer Service Representative
1 week ago
Redwood Ventures Oakland, IL, United States FreelanceWe are currently seeking a customer service representative for our client in Oakland, IL. · **Responsibilities**: · - Providing customer support for specific manufacturers · - Conducting inbound and outbound activities · - Documenting conversations in internal computer systems · ...
-
Client Service Representative
1 day ago
Muller Veterinary Hospital & The Canine Rehabilitation Center Walnut Creek, United States**Job description**: · Are you a compassionate, friendly, and courteous communicator? Are you detail-oriented, efficient, and do you enjoy working with people and their pets? If you answered "Yes" we want to talk with you · Muller Veterinary Hospital is a fast-paced, progressive ...
-
Customer Service Representative
1 week ago
Blue Horizon Enterprises Golden, IL, United States Freelance**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sales field · **Finally a change - Start in customer service as a custome ...
-
Customer Service Representative
10 hours ago
Local Firm Hiring NOW San Rafael, United States Full timeHIRING DRIVEN, RELIABLE & OUTGOING CUSTOMER SERVICE REPRESENTATIVES · STAFF NEEDED TO START WITHIN THE NEXT FEW WEEKS · We are conducting interviews for new additions to our team. The position is an immediate hire. · Experience is a PLUS But not required -- Entry Level positio ...
-
Customer Service Representative
1 week ago
Aurora Solutions Daly City, CA, United States FreelanceCurrently, I am looking for a **Customer Service Representative (m/f/d)** for my client, one of the leading insurance brokers for special risks in the areas of sports, film, television, entertainment, and real estate, located in Daly City, CA. · My client values respectful collab ...
-
Customer Service Representative
1 week ago
Infinity Systems Thornton, CA, United States Freelance**Reference number: **: · Customer Service Representative (m/f/d) · in the field of Supply Chain Management · **AfA Bremen** · Schlachte 27/28 · 28195 Bremen · Phone: · **Responsibilities**: · - Processing incoming customer orders · - Preparation of export and customs documents ...
-
Customer Service Representative
1 week ago
Aurora Solutions Oakland, CA, United States Freelance**Benefits**: · - 35.5 hour work week · - Company pension plan · - 30 days of vacation · - Company savings plan · - Lifetime working hours account · - Flexible working hours · - Home office option · - Company bike program · - Explanation of benefits · **Your responsibilities**: · ...
-
Sales Representative in Field Service
1 week ago
Titan Industries Montalvin Manor, CA, United States FreelanceAt Montalvin Manor, CA, we offer full support for your career planning We will help you find a cool job in sales or retail, even if you have no prior experience or are just starting out in your professional life. We also have great opportunities for career changers who are intere ...
-
Financial Services Representative
2 days ago
Fidelity Investments Larkspur, CA, United StatesJob Description:Financial Consultant · If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model ...
-
Financial Services Representative
15 hours ago
Fidelity Investments Larkspur, United StatesJob Description:Financial Consultant · If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model ...
-
AT&T Customer Service Representative
3 days ago
Business Development Firm San Rafael, United States Full timeWE ARE HIRING ASAP CUSTOMER SERVICE APPLICANTS NEEDED · We are looking for someone with excellent communication skills to fill our CSR position · Responsibilities Will Include: · Customer service · Handling customer complaints and escalations · Completing sales using our cur ...
-
Sales Representative in Field Service
1 week ago
Eclipse Technologies Cotati, CA, United States FreelanceAt our company in Cotati, CA, you will receive full support in planning your career We will help you find a cool job in sales or retail, even if you have no prior experience or are just starting out in your professional life. We also have great opportunities for career changers w ...
Autobody Collision Customer Service Representative - San Rafael, United States - Chilton Auto Body Inc
Description
Position Title: Customer Service RepresentativeDepartment: Operations
Reports to: Location Manager
Position Summary:
The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Entry level; autobody collision repair experience a real plus including CCC.
Responsibilities:
Requirements:
Benefits:
Bonuses
Paid holidays and 2 weeks PTO
Medical, dental, vision, life insurance
Matching 401(k)
