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Service Technician - Brooklyn Park, United States - Nationwide Technical & Executive Search
Description
Service TechnicianBrooklyn Park, MN
Onsite, Permanent
$26-28/hour
The Production and Service Technician will be responsible for the assembly, calibration, testing,
and maintenance of packaging equipment to ensure that it meets the designed specifications and
quality standards. This position requires a strong electro-mechanical aptitude to understand,
troubleshoot, and maintain packaging equipment. The Production and Service Technician will be
working with and providing detailed technical information to sales, engineering, customer
service, and manufacturing teams to aid with product line support.
Responsibilities
Set-up, assemble, and test products for functionality, efficiency, and quality for
equipment orders.
Read and interpret production documentation such as electrical schematics, mechanical
prints, and process documentation.
Troubleshoot mechanical or electrical problems with production equipment, devices, or
products if needed.
Crating and uncrating of equipment for production orders.
Inspect finished products for quality and review equipment check-off lists.
Prepare production documents, such as standard operation procedures, and productivity
reports.
Maintain communication with the service, engineering, and marketing departments for
ongoing technical discussions and assistance.
Troubleshoot problems with customers.
Review and edit equipment user guides for general maintenance topics and part number
accuracy.
Excellent Customer Service Skills
Ability to travel up to 10% if needed to perform on-site visits for equipment installation,
maintenance, and repairs.
Look up drawings and information to aid in assembly and service.
Basic knowledge of PLC and HMI software systems.
Use the business software system to perform routine transactions.
Participate in Kaizens and Lean activities.
Training others on packaging equipment as needed.
Qualifications
Technical degree or 3-5 years of equivalent experience.
Ability to read, interpret, and troubleshoot issues using equipment electrical schematics.
Strong mechanical aptitude and understanding of mechanical assemblies.
Good written and verbal communication skills and can type adequately.
Ability to work independently following general procedures.
Ability to handle multiple tasks.
Ability to operate general office equipment such as telephone, copier, computer, etc.
Must have a positive attitude and be able to work with others.
Up to 10% travel in North America.
Valid Passport and class D driver's license.
Keywords:
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