- Assist in overseeing the operational functions of the banking center and provide support to staff (i.e. answer questions, coach, provide encouragement, feedback, and constructive criticism as needed)
- Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services
- Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services
- Generate sales leads through community outreach activities and develop business partners, while building internal relationships
- Respond to customer inquiries and concerns to create positive solutions/outcomes
- Ensure audit/compliance procedures are followed, while maintaining the highest level of customer service; Ensure completion of regulatory compliance and training specific to sales and service responsibilities
- Ensure security measures are adhered to regarding opening and closing procedures
- Friendly, outgoing, assertive, confident, and enthusiastic personality
- Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations
- Minimum of three years successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals. Previous banking experience is preferred.
- Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
- Proven ability to proactively and effectively participate in a sales program, as well as meet or exceed expectations for the sales and referral activities established for this position.
- Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Banks expense.
- Availability to work weekends and/or extended hours as required.
- Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
- Extensive knowledge and familiarity of banking products and services
- Bilingual (fluent verbal and written English/Spanish) skills; Sales management experience within a retail banking environment.
- Monday - Fridayfrom 7:45 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 12:15 p.m.
- Candidates must be available to work weekend hours.
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Assistant Banking Center Manager - Altus, United States - MidFirst Bank
Description
The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers.
The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers.
Duties will include, but are not limited to, the following:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
