Volkswagen Service Advisor - Douglassville, PA, United States - Titan Industries
Description
**The companies Volkswagen Automobile Hannover GmbH and Volkswagen Automobile Region Hannover GmbH are wholly-owned subsidiaries of Volkswagen Group Retail Deutschland and therefore group companies of Volkswagen AG. Currently, we employ over 500 employees at our four locations in and around Hannover for the Volkswagen and Volkswagen Commercial Vehicles brands.We are looking for a Service Advisor (m/f/d) for our location in Podbi as soon as possible.
Your responsibilities:
As the main point of contact between customers and our dealership, you will provide high-quality customer service on a daily basis.
Your tasks also include creating work orders through proper diagnosis and conducting quality control before handing over the vehicle to the customer.
Your qualifications:
- Completed commercial or technical training
- Certification as a Service Advisor (m/f/d)
- Several years of experience in customer service
- Good computer skills (Microsoft Office, Cross)
- Convincing appearance, organizational and negotiation skills
- Communication skills and customer orientation
- Positive and open demeanor
What we offer:
- A secure job in a growth and serviceoriented mediumsized company, backed by one of the world's largest automotive brands
- Responsible and varied tasks
- Continuous training opportunities according to your talents
- Payment of vacation and Christmas bonuses, as well as contributions to company pension schemes
- Fulltime employment with 40 hours per week
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