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Branch Manager - Albuquerque, United States - Sixt
Description
Sixt is seeking a Branch Manager to lead the Albuquerque team. The Branch Manager will be responsible for the growth and profitability of their very own operation, while ensuring that we are providing first class experience. As an essential part of the team, they will be responsible for the development of their branch while driving profitability as they train and develop their staff. The ideal candidate will be an organized multitasker with strong verbal and written communication skills, exceptional interpersonal and relationship building skills, and the ability to manage stressful or unusual situations to maintain good customer service.
**Key Tasks and Responsibilities**
Ensure the effective process of all types of car rental transactions
Provide exemplary customer service and issue resolution
Understand cost control and achieve individual sales goals
Monitor prices and set rates for walk-ups
Increase the market penetration of the branch and increase revenue
Actively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Customer Service Agents, and all other staff
Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations
Complete sales calls with Management Trainees to further their development
Be willing to travel at least 20%, including some airplane travel
**Your Qualities**
Bachelor's degree preferred with minimum of 3 years of work experience in sales and customer service and 2 years of supervisory experience preferred
In lieu of a Bachelors, minimum of 5 years work experience in customer service or sales, with 2 years as a manager in car rental
Must be at least 21 and have a valid driver's license with a clean driving record
Ability to work 40 hours per week including day and/or evening hours
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus.
As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The companys success and dynamic growth is based on their employees commitment. We champion an energized work culture, development opportunities, and growth potential In addition, we offer a competitive salary and employee benefits.
**Location:**
Albuquerque