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    R0012134 Community Warranty Manager - Sacramento County, CA, United States - Taylor Morrison

    Taylor Morrison
    Taylor Morrison Sacramento County, CA, United States

    1 week ago

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    Description

    Data Entry Coordinator at BuildPro


    • Become proficient in data entry into BuildPro
    • Coordinate and schedule subcontractors to perform the necessary warranty service repairs in the homeowner's home
    • Manage all escalated customer calls to include documentation, follow-up, and work to assure closure on every claim
    • Process check requests for building permits and prepare permit submittals and applications
    • Administer Taylor Morrison's 10-year Structural Warranty Program to include claim analysis, follow-up, and work to assure closure on every claim
    • High School Graduate and have a minimum of 18 months of current or recent experience in a customer service-related position with 1 year experience in residential construction preferred
    • Computer skills and ability to adapt to company systems
    • Possess time management skills
    • Ability to travel locally to meet with homeowners

    This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

    Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

    Report to Division/Corporate Office/Community daily and adhere to schedule

    • Ability to access, input, and retrieve information from a computer and/or electronic device
    • Ability to work well in, and be a solid contributor to, team environments, team meetings, and group projects
    • Ability to utilize time management skills, to organize and prioritize tasks
    • Comply with company policies and procedure

    About the Position and Taylor Morrison:


    Data Entry Coordinator at BuildPro position plays a key role in the coordination of subcontractors for warranty service repairs in homeowners' homes. The role involves managing customer calls and building permits, ensuring timely resolutions and optimal customer service. Successful candidates will have a background in customer service, preferably in residential construction, and possess strong computer and time management skills. This position offers an opportunity to work in a team environment and contribute to the company's success.

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