Manager, Rev Growth - Clearwater, United States - Lincare Inc.

Lincare Inc.
Lincare Inc.
Verified Company
Clearwater, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Coordinate, plan, and execute revenue growth strategies for the CPAP Call Center

  • Perform revenue growth analytics to identify opportunities and evaluate results of implemented strategies
  • Lead the daytoday actions related to call center metrics
  • Maximize revenue and exceed established targets

Responsibilities:


  • Manage and plan Outbound Dialer campaigns (using Avaya POM) to increase patient penetration
  • SME in all aspects of the AVAYA POM system
  • Improve call center agent metrics including, but not limited to efficiency and order conversion rate
  • Work collaboratively with business leaders to develop a continuous improvement culture
  • Analyze data to suggest opportunities for improving sales conversion and revenue growth
  • Work on multiple projects simultaneously with competing deadlines
  • Manage costsaving initiatives, executing associated plans and meeting targets
  • Develop presentations, summarized to the appropriate level (CEO, COO, RVPs, etc.)

Requirements:


  • Advanced knowledge in Excel and/or Tableau
  • Detailoriented with strong organizational and planning (project management) skills
  • Strong background in analytical consulting, data science, or related field
  • Demonstrates strong critical thinking and problemsolving skills
  • Experience in revenue growth, required
  • Excellent written and verbal communication skills, required

Education and Experience**:


  • 3 5 Years prior Revenue Growth Management
  • Prior experience of outbound dialer operation and revenue driven call center management, preferred
  • Bachelor's Degree in analytics field or demonstrable equivalent experience in the field, required
  • MBA/Master's Degree in analytics, preferred

Physical Demands:


The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 10 pounds.

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