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    Senior Business Solutions Consultant - Jacksonville, United States - Itron

    Itron
    Itron Jacksonville, United States

    2 weeks ago

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    Description


    Using business process engineering techniques, develops technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise-wide solutions, using the company's or a third-party's hardware/software product.

    Develops and recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure.

    Participates in solution proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization. In general, customers view this employee as a consultant. Performance is typically measured by delivery of agreed to solutions within budgeted hours.

    Duties and Responsibilities

    Work with customers across workstreams to design, configure and deploy appropriate solutions.

    Help design workflows, new processes, data flow and integrations with existing systems and business practices.

    Contribute and develop engagement letters and statements of work.

    Support Project Consultants in developing project plans, estimates and structure on large engagements.

    Assist in developing Itron's Consulting practice by interviewing potential hires and training new employees.

    Develop and enhance one or more areas of technical expertise and product knowledge.

    Develop and enhance one or more areas of technical expertise and product knowledge.

    Analytical skills. Experience in Utilities domain.

    Experience with AMI's, MDM Systems, Billing Systems, Network Communications Technology.

    Strong technology system aptitude and experience working with large technology systems.

    Sound understanding of AMI Data Collection, processing and billing processes and technology, meter to cash processes.

    Understanding of Billing Data and Validation and Estimation Processes.

    Demonstrated knowledge of meter data, collections, payments, and billing best practices.

    Prior Consulting Experience a plus

    Experience with developing professional expertise

    Experience applying company policies and procedures to resolve a variety of issues

    Applies technical skills to moderately difficult assignments

    Works on problems of moderate scope where analysis of situations or data requires a review of variety of factors

    Exercises judgment within defined procedures and practices to determine appropriate action

    Interacts primarily with peers across multiple teams

    Builds productive internal/external working relationships

    Normally receives general instructions on routine work, detailed instructions on new projects or assignments

    Established deadlines and approach for completing assignments

    Follows up to ensure expectations met and works to improve customer satisfaction

    Minimum of 10 yrs related experience

    Bachelor's degree in related field or equivalent experience.

    Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees.

    If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway.

    In the end, you may be just who we are looking for

    The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience.

    Itron is proud to be an . If you require an accommodation to apply, please contact a recruiting representative at or email .

    Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions. We provide smart networks, software, services, meters, and sensors to better manage electricity, gas, water and city services. We are dedicated to creating a more resourceful world.

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