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    Tech Senior Analyst - Washington, United States - Unison Consulting Pte Ltd

    Unison Consulting Pte Ltd
    Unison Consulting Pte Ltd Washington, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Incident Management
    You will gather information from diverse sources, critically evaluating it to define problems, and developing proactive plans for resolution and prevention.

    Maintenance and Change
    You will comprehend the organization's operational and clinical requirements, guiding workflow direction. They will modify system configurations to align with end-users' business needs, involving workflow design, advanced configuration, system testing, documentation, stakeholder approval, and production deployment.

    Collaboration and Relationship Building
    You will bridge communication between the team and stakeholders like Epic representatives, the organization's business community, process analysts, and end-users. Responsibilities include collaboratively identifying and resolving issues, ensuring system alignment with business requirements, and regular communication through project team meetings.

    Requirements

    • Prior healthcare background will be ideal
    • stakeholder management skills
    • Certifications in EPIC will be a bonus


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