- Completes patient registration according to established protocols.
- Collects and processes cash payments using Safe-Pay and provides receipt to patient.
- Verifies patient insurance eligibility using Passport.
- Obtains prior authorization from insurance companies for appointments.
- Answers telephone promptly and courteously using appropriate script to identify self and site.
- Determines urgency of phone call using phone routing guidelines and ensures "warm hand-off" to nurse or other staff member when warranted.
- Assists in clinic efficiency by handing out health care proxy info, screening forms, completes letters, etc.
- Ability to answer and assist patients with billing questions.
- Utilizes critical thinking skills to effectively and efficiently address patient requests and concerns, and maximize flow of patients through the clinic.
- Participates in the prior authorization process for medications.
- Pre-visit chart medical record preparation and information gathering to optimize the visit.
- Assist providers with medical histories
- Appropriate documentation in the electronic health record
- Check routine vital signs and point of care testing (based on patient's reason for visit, age and diagnosis
- Manages room cleaning, stocking, set-up, and turnover.
- Participate in process improvement initiatives.
- Participate in staff meetings, MA meetings and continuing education sessions.
- Assist co-workers in their duties within the limitations of training and scope of practice
- Graduation from an accredited medical assistant program.
-
patient access representative
Found in: Careerbuilder One Red US C2 - 1 day ago
Beth Israel Lahey Health Cambridge, MA , USA, United StatesWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work Shift: · Day (United States of America) · Performs a variety of functions to support an accurate, safe and custome ...
-
patient access representative
Found in: Careerbuilder One Red US C2 - 1 day ago
Beth Israel Lahey Health Cambridge, MA , USA, United StatesWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work Shift: · Day (United States of America) · Job Description: · Primary Responsibilities · * Registers patients prese ...
-
Patient Access Representative
Found in: Betterteam US S2 T2 - 4 weeks ago
East Boston Neighborhood Health Center Boston, United States Full timePatient Access Representative · Full time, Benefit eligible · Monday-Friday 8am-5pm and could include evening, weekend or holiday rotations · Bilingual (English/Spanish) · The Patient Access Representative is expected to make all patients feel welcome, over the phone or in per ...
-
Lead Patient Access Representative
Found in: Lensa US 4 C2 - 6 hours ago
Beth Israel Lahey Health Cambridge, United States**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** · **Job Type:** · Regular · **Scheduled Hours:** · 40 · **Work Shift:** · Day (United States of America) · Under the supervision of a Manager, Patient Access Servi ...
-
Patient Access Representative II
Found in: Jooble US O C2 - 1 day ago
Cambridge Health Alliance Cambridge, MA, United StatesLocation: CHA Windsor Street Care Center · Category: Medical Assistant · Department: TB Clinic · Job Type: Part Time · Work Shift: Day / Evening · Union: Yes · Union Name: CH Laborers 380 · The mission of the Cambridge Public Health Department (CPHD) is to improve the quali ...
-
Patient Access Representative II
Found in: Jooble US O C2 - 2 days ago
Cambridge Health Alliance Cambridge, MA, United States Part time, Full timeLocation: CHA Cambridge Hospital · Work Days: 7a-330pm/ 3p-1130pm every other w/e and holiday required · Category: Medical Assistant · Emergency Department CH · Job Type: Part Time · Work Shift: Day / Evening · Union: Yes · Union Name: CH Laborers 380 · All ED Patient Acce ...
-
Patient Access Representative
Found in: Lensa US 4 C2 - 2 days ago
Beth Israel Lahey Health Watertown, United StatesWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Type:RegularScheduled Hours:40Work Shift:Day (United States of America)Performs a variety of functions to support an accurate, safe and customer-focused patient acc ...
-
Patient Access Representative
Found in: Lensa US 4 C2 - 3 days ago
Beth Israel Lahey Health Watertown, United StatesWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work Shift: · Day (United States of America) · Performs a variety of functions to support an accurate, safe and ...
-
Patient Access Representative
Found in: Lensa US 4 C2 - 3 days ago
Boston Medical Center Roslindale, United StatesPOSITION SUMMARY: · Under general supervision from the Team Coordinator, the Team Lead is responsible for the optimal functioning of the Patient Contact Center by ensuring patient calls are answered and handled efficiently. Additionally, through coaching, training and real-time ...
-
Patient Access Representative/Medical Assistant
Found in: ZipRecruiter Standard US C2 - 2 days ago
Leoforce Cambridge, United StatesJob Description · Job DescriptionJob Title: Patient Access Representative II (MA/CNA/EMT) - Emergency Department · Job Location: Cambridge,MA · Part-time position · Shift-Evening · Hours/Week: 32.00 · Category: Medical Assistant · Department: Emergency Department CH · Work Days: ...
-
patient access representative
Found in: Careerbuilder One Red US C2 - 1 day ago
Beth Israel Lahey Health Winchester, MA , USA, United StatesWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work Shift: · Day (United States of America) · Contributes to the Hospital's mission by welcoming and registering patie ...
-
Patient Access Representative II
Found in: Jooble US O C2 - 4 days ago
Cambridge Health Alliance Brookline, MA, United StatesLocation: CHA Cambridge Hospital · Work Days: 3p-11:30pm, every other weekend and holidays required · Category: Medical Assistant · Emergency Department CH · Job Type: Part Time · Work Shift: Evening · Union: Yes · Union Name: CH Laborers 380 · CHA provides 24-hour emergen ...
-
Lead Patient Access Representative
Found in: Lensa US 4 C2 - 3 days ago
Beth Israel Lahey Health Watertown, United StatesWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work Shift: · Day (United States of America) · Under the supervision of a Manager, Patient Access Services, the ...
-
Patient Access Representative II
Found in: Jooble US O C2 - 6 hours ago
Cambridge Health Alliance Chelsea, MA, United StatesLocation: CHA Cambridge Hospital · Work Days: Monday - Friday, 10am -6:30pm · Category: Medical Assistant · Department: PACU PREOP Cambridge Hospital · Job Type: Full time · Work Shift: Day / Evening · Union: Yes · Union Name: CH Laborers 380 · CHA Perioperative Services c ...
-
Patient Access Representative II
Found in: Jooble US O C2 - 2 days ago
Cambridge Health Alliance Malden, MA, United StatesLocation: CHA Cambridge Hospital · Work Days: 3p-1130pm, e/o weekend, Holidays required · Category: Medical Assistant · Emergency Department CH · Work Shift: Evening · Union: Yes · Union Name: CH Laborers 380 · All ED Patient Access Representative II, ED Nursing Assistant I ...
-
Per Diem Patient Access Representative
Found in: Talent US C2 - 5 days ago
Harbor Health Services Boston, United States Per DiemHarbor Health is always seeking Patient Access Representatives to join our per diem pools at our community health center locations including Boston, Plymouth, Harwich, Hyannis. Hours include day, some evenings until 8:00 PM and Saturday 8:00 AM to Noon. · The Patient Access R ...
-
ED Patient Access Representative Team Lead
Found in: One Red Cent US C2 - 2 days ago
Boston Medical Center Boston, United StatesPosition: ED Patient Access Representative Team Lead · Department: Patient Access Services · Schedule: Part Time; Saturday & Sunday 12-hour shifts · POSITION SUMMARY: · Under general supervision from the department supervisor, manager or director, is responsible for the optimizi ...
-
Patient Access Representative-Evenings 3:30PM-12AM
Found in: Lensa US 4 C2 - 6 hours ago
Beth Israel Lahey Health Cambridge, United States**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** · **Job Type:** · Regular · **Scheduled Hours:** · 40 · **Work Shift:** · Evening (United States of America) · Mon-Fri, 3:30-12AM and E/O Weekend · Performs a vari ...
-
patient access representative
Found in: Careerbuilder One Red US C2 - 1 day ago
Beth Israel Lahey Health Burlington, MA , USA, United StatesWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work Shift: · Day (United States of America) · Working in Patient Access and as a member of the Beth Israel Lahey Healt ...
-
patient access representative
Found in: Careerbuilder One Red US C2 - 1 day ago
Beth Israel Lahey Health Burlington, MA , USA, United States Full timeWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work Shift: · Day (United States of America) · Contributes to the Hospital's mission by welcoming and registering patie ...
Patient Access Representative II - Cambridge, MA, United States - Cambridge Health Alliance
Description
Location:
CHA East Cambridge Care Center
Category:
Medical Assistant
Department:
CHA Obstetrics & Gynecology Center East Cambridge
Job Type:
Full time
Work Shift:
Day
Union:
Yes
Union Name:
CH Laborers 380
We are an OB/GYN practice with a multidisciplinary team consisting of MD's, Midwives and Nurse Practitioners, caring for a diverse population with OB and GYN needs.
We provide care to women of all ages in a culturally competent environment.The Medical assistant is an essential member of the clinical team allowing for delivery of effective and safe care to our patients and families.
The Patient Access Representative II (PAR II) position consists of both administrative/clerical functions in addition to the clinical responsibilities of the medical assistant.
PAR IIs are essential members of the ambulatory team.They provide the ambulatory site the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the clinic by facilitating patient flow.
Administrative and Clerical Responsibilities:
Knowledge of a second language preferred.
Work Experience:
Minimum of 2 years experience as a Medical Assistant preferred.
Minimum of one year administrative duties in a clinical setting preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law.
As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care.
We believe that everyone deserves access to high quality, convenient health care. Healthcare is changing rapidly.It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees.
The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
Join our team and help us bring Care to the People.