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    Host at Warren Street Hotel - New York, United States - Warren Street Hotel LLC

    Warren Street Hotel LLC
    Warren Street Hotel LLC New York, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes.

    MAIN DUTIES:

    • Warmly and graciously greets all guests upon arrival
    • Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests
    • To seat guests based on guest preferences and balancing of customer flow in service stations
    • Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty
    • To ensure high level of communication between the restaurant and other departments of the hotel
    • To perform other duties as assigned by the manager on duty
    • To Promote other Firmdale Hotels and restaurants
    • To take personal responsibility for punctuality

    REQUIREMENTS:

    • Friendly demeanour
    • Excellent level of spoken and written English
    • Must be open to working AM/PM shifts, week days, weekends and holidays
    • Ability to stand for long hours
    • Open table certification preferably

    EMPLOYEE BENEFITS:

    • Paid vacation, sick and personal days
    • Health, dental, vision and life insurance plans
    • Commuter benefits
    • Holiday staff parties and staff appreciation events
    • In house uniform dry cleaning services
    • Employee meals while on duty
    • Departmental and company-wide incentive programs


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