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Forest Park

    Customer Service Specialist - Forest Park, United States - Clae Goldman Team

    Clae Goldman Team
    Clae Goldman Team Forest Park, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Do you enjoy engaging with individuals, building relationships, and assisting others? If so, you might be a perfect match for the role of Customer Service Specialist at our Forest Park, IL location Your primary duties will include addressing customer queries, resolving service issues, and delivering top-notch customer satisfaction. If this opportunity aligns with your career aspirations, we invite you to submit your application.

    Compensation:

    $60,000 - $70,000 yearly

    Responsibilities:
    • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
    • Regularly meet with sales lead to receive the newest service and product knowledge
    • Reply to incoming calls from customers including product and service questions, general information, and complaints
    • Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
    • Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
    • Develop and maintain strong relationships with clients and community stakeholders
    • Meet and exceed weekly and monthly sales targets
    Qualifications:
    • Must possess exemplary interpersonal skills, communication skills, and active listening skills
    • Strong knowledge of customer interface and interaction
    • High school graduate, G.E.D. recipient, or equivalent
    About Company

    Our dedicated team strives every day to provide our clients with the best services. Here at Clae Solutions, we take our job seriously and tailor our clients' policies to fit their needs.

    Join our team and apply today

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