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    Account Representative - Fort Worth, TX, United States - Mariner Finance, LLC

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    Full time
    Description

    Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Sales Representative position, sounds like a fit for you.

    Apply with Mariner Finance today


    Position:
    Account Representative

    Saturday hours required seasonally and as business needs require.
    Full-Time, Non-Exempt

    To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.

    Work hours will depend on the business hours of the time zone serviced.

    Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals.

    You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service.

    Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.


    • Processes credit loan applications. Analyzes credit & financial information for current and potential customers.
    • Achieves consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
    • Learns Federal, State, and Local Application Consumer laws to ensure compliant actions.
    • Maintains a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
    • May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.
    Minimum of one (1) year of experience in a customer service or sales position.


    • Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
    • Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.
    Cash Handling, selling and/or collecting experience.


    • Bilingual fluency in Spanish/English.
    operate computer and phone systems; The employee is required to be physically present in the office. Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance.
    Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA


    • Dental Insurance
    • Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
    • Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
    • Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
    • 11 Paid Holidays
    • Employee Assistance Program (EAP)
    • Education Assistance Program
    • Access to industry-specific training programs
    • Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.

    Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran.

    Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship.



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