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Human Resources and Operations Lead - Ellisville, United States - Chick-fil-A
![Chick-fil-A background](https://contents.bebee.com/companies/us/chickfila/background-aGugh.png)
Description
Chick-fil-A 't fast food, it is a top brand delivering a remarkable experience to our guests and our team. We are looking for team members to assist us in developing their leadership skills while working for a rapidly growing business. What we can give you that other places can't, is real job responsibilities that will grow you and your resume. We are creating a team that wants to "Win Every Day" and we do that through our talent.
The Human Resources Administrator is responsible for all office administrative tasks, payroll, all employee files and paperwork, and the entire on-boarding process from interview to new team member training. The function of this job is to establish, maintain, and revise all systems of Human Resources to create the optimum job environment for all who come to work at Chick-fil-A. This position could possibly move to a Management an Executive Team Member if they can become our Culture Ambassador. As well as based on applicants experience could be hired in at a hirer rate of pay and title- within 30 days.
Key Responsibilities:
Is a Culture Champion, working on programs and all actions that uphold the culture and vision set out by the Owner and Leadership Team
Implement human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation (pay), health and welfare benefits, training and development, records management, safety and health (workers compensation claims), succession planning, employee relations and retention, AA/EEO compliance, and labor relations.
Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
Keep all team member information confidential never to be discussed unless it is with the Owner/Operator, as this role will be privy to classified information and wage information which in some cases will be more than the Director of HR makes based on role and experience.
Administrative Duties:
Responsible for work email account
Answer all phone calls/check voicemail daily
Responsible for all communication with new hires
Store organization of office, play place, and storage areas
Ensure consistent compliance with all labor laws
Ensure office is tidy at all times
Report any team member or guest liability to Sedgwick
Make copies of any needed paperwork to always be stocked in office
Payroll/Employee Files
Responsible for all time punches and signatures on violations
Mark time punches, submits payroll and print paychecks biweekly
Mails all remaining paychecks the Tuesday after payday and files time punch report
Manage, label, track, file, and update employee files daily, files terminations biweekly
Track all minor working papers
Manage binder of I9 paperwork, ensuring complete and up to date
Annual update of tax forms, health policy, harassment policy, etc.
Track hours for benefits and inputs paid leave into HR Payroll
Lead W2 rollout annually
Assist in the administration of team member reviews
Assist leaders with disciplinary actions and write ups
Onboarding Duties:
Ensure consistent inventory and order materials (nametags, uniforms, mini moos, mugs, candy) as well as office supplies (including but not limited to paper, envelopes, checks, ink/cartridge, and pens)
Make copies and assemble Hiring Packets, Training Packets, and all of their components to include extras for employee changes
Executes entire on-boarding process, organizes all applications, knows applicant status, and consistently improves to provide a remarkable experience for all new employees
Assist and leads recruitment efforts
Schedule, prepare, and execute all Orientations
Identify business staffing needs, posts and monitors jobs accordingly
Monitor all job posting outlets including Indeed
Schedule interviews, conducts interviews, manages hiring binder, responds to applicants
Inputs all new employee information to system
Consistently update employee availability (seasonally and when hired)
Order uniforms and communicates to new team members of its arrival
Set up training shifts for all new team members; communicates with Directors
Consistent communication to leaders of new hires/next steps
Oversee training programs, prepares and leads new employee training
Track all training programs and team member performance
Create individual action plans for team members as needed
Lead the charge on Food Safety Training for all team members
Other Responsibilities:
Lead by example; upholds our culture every day
Professional conduct at all times
Coaches team on culture and standards at all times
Monitor compliance with Chick-fil-A store policies
Communication to outside sources for recruitment, labor laws, etc.
Advocate and coach for Food Safety
Assist in organization and execution of all culture and team events
Submit week-end report to all leaders on new processes/development
Requirements:
· Strong organizational and planning skills (time management)
· Must be able to present to large groups and speak publicly
· Schedule flexibility and availability, especially when involving hiring seasons and recruitment activities
· Flexible with call outs, available for coverage
· Must be able to stand and move at a quick pace for up to eight hour shifts
· Must be able to lift at least 20lbs overhead
· Computer skills in basic Microsoft Office programs
· Reading, writing and oral proficiency in the English language
· Food Safety Handling Certification
· Attend all team events outside of work that are designed to enhance the team culture
Skills:
· Maintain vision alignment with Operator and leadership team
· Organized, detail-oriented, results-oriented, desires challenging opportunity
· Self-starter, creative, outgoing, friendly, patient, approachable
· Possesses outstanding communication skills (Written, verbal)
· Positive, confident attitude every day
· Good business sense, achiever
· Desire for ongoing training/education
· Ability to work in team environment
· Strong project/time management skills
· Strong follow-through on assignments
· Ability to complete tasks in organized and timely manner (Efficient)
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
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Bienvenidos a Chick-fil-A en Ellisville, St. Louis Siempre estamos en busca de nuevos miembros del equipo para que se unan a nuestra familia y nos ayuden a brindar la mejor experiencia de comida rápida posible. Si está buscando la oportunidad de un empleo de medio tiempo o tiempo completo en la cocina, tenemos un lugar para usted. Como miembro del equipo, tendrá la posibilidad de trabajar junto a un equipo dedicado y solidario, además de adquirir habilidades valiosas para la industria de los restaurantes. Si usted está interesado en formar parte de nuestro equipo, consulte nuestras ofertas de trabajo actuales para la cocina y otros puestos que el restaurante está buscando cubrir. Únase hoy mismo a la familia de Chick-fil-A