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    Closing General Manager - Saint Paul, United States - Jimmy John's Gourmet Sandwiches

    Jimmy John's Gourmet Sandwiches
    Jimmy John's Gourmet Sandwiches Saint Paul, United States

    3 weeks ago

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    Description
    Jimmy John's #665 | Evening General Manager

    General Manager


    PRIMARY PURPOSE OF THE POSITION:
    General Managers are responsible for all aspects of operating and supervising the store.


    • Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability.
    • Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
    • Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company.

    MAJOR DUTIES AND RESPONSIBILITIES

    • Establish the store's labor goals and staff needs, including pay rates.
    • Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work.
    • Manage hiring, training, evaluation, discipline, and termination of employees.
    • Provide on-the-job training for new employees.
    • Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
    • Supervision of the preparation, sales, and service of food.
    • Order the appropriate amount of food items to meet anticipated customer demand.
    • Supervise food preparation and service operations.
    • Ensure that every customer receives world-class customer service.
    • Route deliveries and serve drivers to maximize delivery business and speed.
    • Execute systems and procedures with 100% integrity and completeness.
    • Complete daily and weekly paperwork.
    • Responsible for 100% of the cash drawers at all times during the shift.
    • Implement corporate policies.
    • Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
    • Receive and store product.
    • Conduct weekly manager's meetings.
    • Audit systems and procedures as well as shift-ending paperwork.
    • Arrange for preventive maintenance and upkeep on store's equipment and supplies.
    • Perform other related duties as required.

    AS TIME PERMITS

    • Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
    • Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
    • Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).

    SKILLS AND ABILITIES

    • Oral and written communication skills.
    • Ability to establish priorities, work independently, and proceed with objectives without supervision.
    • Ability to handle and resolve customer threats and issues.
    • Ability to handle and resolve employee issues.
    • Ability to use a personal computer and various software packages (Word / Excel).
    • Ability to handle stress and high-volume operations.
    • Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers.

    QUALIFICATIONS FOR POSITION

    • High school graduate or equivalent training.
    • Completion of recommended corporate training programs.
    • Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
    • Experience with a retail food company is a plus.

    PHYSICAL REQUIREMENTS

    • Position requires bending, standing and walking the entire workday.
    • Must be able to lift 50 pounds.
    • Must be at least 19 years of age.
    • Must have the stamina to work a minimum of 50-60 hours a week.
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