- Setting goals for the work group, developing organizational capability, and modeling how we work together:
- Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions
- Displays a customer comes first attitude by training and holding the crew accountable for delivering legendary
- Drives the implementation of company programs by developing action plans and directly motivating and instructing the
- Manages with integrity, honesty and knowledge that promote the culture and values of JADT food Group LLC
- Plans, identifies, communicates, and
- Provides coaching and direction to the store team to act and to achieve operational goals. Constantly reviews
- Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and
- Utilizes existing tools to identify and prioritize communications and regularly uses
- Ensures adherence to applicable wage and hour laws for nonexempt crew and minors.
- Solicits customer feedback to understand customer needs and the needs of the local community.
- Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Labor
- Uses discretion in accessing external resources to support store operations and to execute initiatives. Resources
- Utilizes management information tools and analyzes financial reports to identify and
- Actively manages store crew by regularly conducting performance assessments, providing feedback, and setting
- Challenges and inspires crew to achieve business results.
- Develops and maintains positive relationships with crew in the organization by understanding and addressing individual motivation, needs and concerns.
- Ensures crew adhere to legal and operational compliance requirements.
- Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs as
- Utilizes and demonstrates effective management principles and practices to create and maintain a successful store
- Demonstrated experience at building community relationships
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to manage store operations independently
- Ability to manage effectively in a fast-paced environment
- Ability to manage multiple situations simultaneously
- Ability to manage resources to ensure that established service levels are always achieved
- Interpersonal skills
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Organization and planning skills
- Strong operational skills in a customer-service environment
- Strong problem-solving skills
- Team-building skills
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Ability to handle confidential and sensitive information
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General Manager - Arden Hills, United States - McDonald's
Description
General Manager (Full- Time)The General Manager Position contributes to McDonalds
success by leading a team of crew to create and maintain the McDonalds
Experience for our customers and crew. The store manager is required to exercise
discretion regularly and customarily in managing the overall operation of the store.
A majority of time is spent supervising and directing the workforce, making
staffing decisions (i.e., hiring, training, evaluating, disciplining,
discharging, staffing and scheduling), ensuring customer satisfaction and
product quality, managing the store's financial performance, and managing
safety and security within the store. The incumbent is responsible for modeling
and acting in accordance with JADT Food Group LLC guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include
but are not limited to the following:
Leadership
for the store team.
smooth flow of operations.
and opportunities for improvement to provide coaching and direction to the
store team to achieve operational goals.
Planning and Execution
Developing strategic and operational plans for the
work group, managing execution, and measuring results:
and accurately to ensure effective store operations.
Development & Team Building
Providing crew with coaching, feedback, and developmental opportunities and building effective
teams:
performance using performance management tools to support organizational
objectives.
Required Knowledge, Skills, and Abilities
Puts the customer first
Has a relentless focus on the customer. Understands
what the customer wants and how to best deliver the experience. Works well with
others Listens and communicates well with others within and outside of
McDonalds. Creates a team environment that is positive and productive.
Leads courageously
Takes personal responsibility to do the right thing
and persists in times of challenge or uncertainty. Adapts quickly to change and
makes timely, thoughtful decisions.
Develops continuously
Continuously seek opportunities to improve self and
others. Leads with trust, honesty, and commitment to hire, coach and develop
partners to achieve their potential.
Achieves results
Understands what drives overall business success and is accountable to prioritize and
deliver quality results. Demonstrates knowledge of core products and processes
to get results. Anticipates obstacles and takes action to prevent or minimize
their impact.
Benefits Offered :
A Generous Paid Time off Plan
Medical, Dental , Vision, + more
401 K
Tuition Assistance
Free Meals
..... and more