Bilingual Delivery Scheduling Associate - Four Oaks, United States - BROAD RIVER RETAIL

BROAD RIVER RETAIL Four Oaks, United States

3 weeks ago

Description

Job Details

Job Location
FOUR OAKS Supercenter - FOUR OAKS, NC

Description

Description
The Delivery Scheduling Associate is responsible for contacting guests and scheduling deliveries after product fully reserves or partially reserves to the guest's order.

Duties & Responsibilities

Demonstrate enthusiastic support of corporate purpose, vision, mission, and core values. Fully embracing the Broad River Core Value of Innovation.
Communicate open delivery dates to guests and schedule deliveries after receiving confirmation that the guest can accept delivery.
Identify orders for which guests cannot be contacted and set them up as Customer Will Call
Partner with stores to consolidate order fulfillments when necessary.
Develops and maintains positive, service-oriented relationships with other departments and retail stores.
Assists management with other projects, reports, and assignments as needed.
Follow defined process and policy standards across the department.

Qualifications

Qualifications

Ability to effectively read, write, and speak English in a clear and professional manner. Ability to speak Spanish fluently, is a plus.
Possess outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice.
Possess excellent organizational skills and close attention to detail, including strong administrative and organizational skills.
Possess strong proficiency with Microsoft Office products - specifically Excel.
Ability to quickly learn and adapt to multiple computer applications.
Possess quick, decisive, and strong, effective decision-making abilities with purpose and accountability.
Results-driven and focused on team performance.
Ability to manage multiple priorities with tight deadlines and work independently.
Ability to identify both potential problems and opportunities, make recommendations, and initiate appropriate action.
Professional, driven, positive, resilient, and achievement focused.
Excellent time-management skills.

Physical & Mental Requirements

Ability to communicate effectively verbally, in writing, and/or electronically.
Ability to see/hear, with or without accommodation, in a safe, sensitive environment.
Ability to sit/stand/walk for extended periods of time.
Ability to work on Rotating Saturdays
Ability to use fine motor skills to operate equipment and/or machinery.
Reliable transportation to DC if needed.

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