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Home Care Consultant - Wilton, United States - Androscoggin Home Healthcare + Hospice
Description
Being a part of the team at Androscoggin Home Healthcare + Hospice is more than just "fitting in", it is a sense of belonging to a community with people and purpose that make us feel connected. As we grow our Androscoggin family, we want you to experience respect and value for the talents you bring to our team and our mission. It's all about doing something together that makes belonging matter.
Individually we are unique, with our own histories beliefs, cultures and aspirations. Collectively we are a strong, talented and extraordinary group of professionals with a common purpose: To grow and thrive as individuals while working together to improve the quality of life for those in our service. We strive to be the very best version of ourselves and rely on our colleagues to do the same. We support one another. We celebrate achievements. We focus on our mission in the communities we serve.
$1,000 Sign-On Bonus
Our Wilton office has a 32-40hr position available for a Home Care Consultant.
PRIMARY PURPOSE OF POSITION: Coordinate with regional PSS personnel and Home Care Team Coordinators to ensure the delivery of quality services that exceed client expectations, achieve regulatory compliance, and serves as a mentor to the PSS team to enhance overall job satisfaction. Collaborates with recruiting team to expand PSS teams within respective regions as a partner in the recruiting and onboarding process. Collaborates with the clinical education team to ensure effective clinical skills and professional development of the PSS team. Collaborates with the business innovations team to expand service offerings within respective regions.
EDUCATION: High School Diploma or equivalent. Minimum of PSS or CNA certification required.
EXPERIENCE: 1 Year of Home Care experience as a PSS or CNA. Prior experience in a decentralized environment is a plus.
JOB SKILLS AND QUALITIES:
+ Exhibits polite and professional multi-media communications (telephone, email, text, etc.)
+ Excellent customer services skills
+ Capable of high performance in a fast-paced environment
+ Organizational Skills
+ Capable of using good judgment in challenging situations
+ Willingness to develop professionally
+ Ability to be a team player with all stakeholders
+ Must demonstrate knowledge and use of computer platforms and software, including Microsoft Word, Excel, Outlook and Power Point.
