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- Forecast goals and objectives for the department and strive to meet them.
- Strive for harmony and teamwork with all other departments.
- Prepare and administer an annual operating budget for the new-vehicle sales department.
- Attend managers' meetings as requested.
- Assist the General Sales Manager and or General Manager in forecasting controllable expense elements for the new-vehicle department.
- Understand, keep abreast of, and comply with federal, state, and local regulations that affect new-vehicle sales.
- Must be at or above national for CSI on a rolling 90 day period.
- Must hit manufacturer objective to hit dealer objectives to attain SFE, DPB, and all other dealer incentives.
- Sales turn rate, velocity, market share, metrics, must be met on a monthly basis.
- Ensure all salespersons' appointments are confirmed.
- Ensure all traffic management is being handled correctly and effectively.
- Planners must be up to date within their department.
- Must conduct a save the deal within their department and other department heads.
- Manager must maintain a minimum of 10% of e-close and p-close.
- Participate in trade walk Monday through Friday.
- At the beginning and end of each shift, employee must check in with their manager to let them know they are present for work and when they are leaving.
- Hire, train, motivate, counsel, and monitor the performance of all new-vehicle sales employees. Ensure that Sales Associates are trained according to manufacturer requirements.
- Direct and schedule the activities of all department employees, 30 emails, 30 texts, and 30 phone calls to attain 1 scheduled appointment per shift.
- Oversee the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
- Communicate with new-vehicle salespeople to ensure that dealership policies and procedures are understood and followed.
- Monitor salespeople's payroll records.
- Set sales and gross objectives for new-vehicle salespeople.
- Guide all salespeople in setting their objectives on a short- and long-range basis.
- Review all new-vehicle salespeople's performance as shown on the Daily Sales Operating Control.
- Assist in developing programs of improvement for those salespeople who are failing to reach their objectives.
- Recommend for dismissal any salesperson failing to meet company standards.
- Conduct daily and weekly sales training meetings as directed by the General Sales Manager.
- Work with salespeople on programs that will increase the new-car gross and increase F&I penetration.
- Recommend to the General Sales Manager the new-car inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
- Develop, implement, and monitor the use of a prospecting program.
- Help salespeople close deals when necessary.
- Maintain standards for the delivery of vehicles to customers.
- Assist in the development of advertising campaigns and other promotions.
- 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
- CDK Experience a plus.
- High CSI and customer focused.2 or more years of management experience in an automotive service department.
Sales Manager - Texas City, United States - DeMontrond Auto Group
DeMontrond Auto Group
Texas City, United States
1 month ago
Description
Job Description
Job DescriptionSales ManagerThe New-vehicle Sales Manager is responsible for assisting the General Sales Manager in planning, organizing, and controlling the activities of the New-vehicle Sales Department and in measuring the performance of the employees in the department. Job ResponsibilitiesManagement Related -Personnel Related -