- Tuesday - Thursday 10:30 am - 7:30 pm
- Friday 9:30 am - 6:30 pm
- Saturday 7:30 am - 1:00 pm
- Generous and Flexible Paid Time Off
- Paid Holidays
- Medical, Dental, Vision, Life Insurance, and more
- Internal Wellness program with annual credits
- Product & Supplement Discounts
- 401(K) with employer match
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Front Desk Coordinator - Seattle, United States - Vida Integrated Health
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Description
Vida Integrated Health is seeking a Front Desk Coordinator to be part of our great team at our Vida Madison (Seattle) clinic
This is a patient-facing position, and the ideal candidate will have great customer service skills, be hard-working, and be energetic. Candidates with experience in hospitality or front office settings are preferred. Experience in the healthcare field and/or general knowledge of health insurance is a great advantage, but not required
Schedule: Full-time, Tuesday - Saturday
•Greet and assist patients in a friendly and courteous manner
•Check patients in and out, and schedule appointments in person and by phone
•Answer phones and make calls
•Collect payment, copays, and deductibles and inquire about previous balances
•Explain insurance coverage to patients in a clear concise way
•Prepare new records, files, and maintain records
•Assist with projects, administrative tasks, and any other clinic task as assigned to support the team
•Keep the front area neat and tidy at all times
Qualifications
•Ability to multitask - answer the phone, check-in, and schedule patients, respond to internal messages
•Ability to maintain attention to detail while working in a fast-paced environment
•Ability to work independently to complete and execute tasks, and the ability to work with others as a team as well as the ability to learn quickly from oral and written instructions
•Strong customer service skills, verbal communication, and professionalism
•Computer Skills (Word, Excel, Teams)
•Must be able to lift up to 15 pounds - able to take out trash/shred container