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    Front Desk Coordinator - Kirkland, United States - Energize Chiropractic

    Energize Chiropractic
    Energize Chiropractic Kirkland, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionSalary: based on ability & experience

    Front Desk Care Coordinator 32 hours/week (4 days per week)

    Are you passionate about helping others and providing exceptional customer service? Do you have excellent organizational skills and thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our team as a Front Desk Patient Care Coordinator at our Chiropractic Health and Wellness Clinic.

    At Energize Chiropractic & Wellness we are dedicated to improving the health and well-being of our patients through chiropractic care and holistic wellness practices. As a Front Desk Patient Care Coordinator, you will play a crucial role in ensuring our patients have a positive and seamless experience from the moment they walk through our doors.

    Responsibilities:

    • Greet and welcome patients with a warm and friendly demeanor, ensuring they feel comfortable and cared for.
    • Schedule and manage patient appointments, including coordinating with healthcare providers and maintaining an organized appointment calendar.
    • Answer phone calls and respond to inquiries, providing accurate information about our services, availability, and general clinic procedures.
    • Utilize a text messaging platform to communicate with patients, sending appointment reminders, follow-up instructions, and general updates.
    • Verify patient insurance coverage and assist with the completion of necessary forms and documentation.
    • Collect patient information, update electronic medical records, and maintain confidentiality in handling sensitive patient data.
    • Collaborate with the clinical team to ensure smooth patient flow and efficient operations.
    • Handle patient payments, process insurance claims, and maintain accurate billing records.
    • Provide administrative support, including filing, scanning, and managing office supplies.

    Requirements:

    • College degree or equivalent (additional education or training in healthcare administration is a plus).
    • Proven experience in a customer service or administrative role, preferably in a healthcare or wellness setting.
    • Excellent interpersonal and communication skills, with the ability to effectively interact with patients, staff, and healthcare providers.
    • Strong organizational and multitasking abilities, with keen attention to detail.
    • Proficiency in using electronic medical record systems, basic computer applications, and a text messaging platform.
    • Knowledge of medical terminology and insurance procedures is an advantage.
    • A compassionate and empathetic nature, with a genuine interest in helping others.

    Working Hours: This is a part/ full -time position.

    Hours: M, W, Thur - 8:30-6:30 with a lunch break Tuesday: 12:30-6pm

    Join our team and contribute to our mission of promoting health, wellness, and optimal living for our patients. We offer a supportive and collaborative work environment where your skills and dedication will be valued.

    To apply, please send your resume and a cover letter outlining your relevant experience.

    We look forward to reviewing your application and contacting qualified candidates for interviews.

    ****PLEASE SEND YOUR COVER LETTER OR YOU WILL NOT BE ELIGIBLE FOR AN INTERVIEW

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