Jobs
>
Columbus

    Customer Service Agent- CMH Airport - Columbus, United States - PrimeFlight Aviation Services, Inc.

    Default job background
    Description

    ** Customer Service Agent- CMH Airport**

    **Job Category****:** Airport Operations **Requisition Number****:** CUSTO003394 Showing 1 location **Job Details**

    **Description**

    Serve customers in a courteous, efficient, friendly, and professional manner. Promote and sell air travel to the traveling public. Provide assistance with passenger check-in and successfully interpret government rules and requirements for domestic and international travel.

    Check-in passengers by reviewing the customers information to determine destination, flight number, date of departure, documents needed, etc. This includes awareness of security requirements for all passenger types

    Reconstruct fares and itineraries when changes are requested by customer or are necessary due to operational reasons

    Visually verify appropriate identification for payment by personal check and write data on check

    Place appropriate bag tag on customers bag(s)

    Change stock on automated printers

    Read city destination code on electronic or paper ticket

    Check-in passengers at arrival/departure gate by reviewing the customers information to determine destination, flight number, date of departure, etc

    Check oversized items to the customers destination. May involve moving items to a conveyor or other location for pick-up and loading

    Provide essential and mandatory announcements to passengers

    Operate Electronic Gate Readers (EGRs) during boarding

    Ensure compliance around security, ADA and procedural guidelines

    Positively handle off-schedule operations caused by inclement weather or mechanical malfunctions while positively influencing a favorable impression of the airline and communicating effectively with passengers

    Demonstrate regular, predictable attendance at job location

    Exceed PrimeFlight customer service and safety standards

    Other duties as assigned

    **Competency:**

    To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal Skills and Oral Communication

    **Qualifications:**

    To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    **General Qualifications:**

    18 years of age

    Reliable transportation

    Eligible to work in the United States

    Previous experience in the airline business is preferred

    **Education/Experience:**

    N/A

    **Language Ability:**

    Ability to read and interpret procedural documents such as safety rules, operating and check-in instructions, and procedure manuals. Ability to communicate effectively in English.

    **Reasoning Ability:**

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Efficient, immediate problem solving and customer service capabilities.

    **Computer Skills:**

    Basic Understanding of Computer Applications and Data Entries

    **Certificates and Licenses:**

    No Certificates or Licenses required.

    **Supervisory Responsibilities:**

    There or no supervisory responsibilities associated with this position.

    **Work Environment:**

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.

    Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.

    **Physical Demands:**

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Walk and climb up and down a minimum of 500 stairs daily

    Stand for 6-8 hours per shift

    Walk, stretch, and bend

    Able to work 3rd shift and be flexible with all work demands

    Lift and carry up to 70 pounds

    Be able to work in tight spaces

    Be able to hear and respond to the spoken voice and to audible alarms generated by the terminal environment

    Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

    #PF_123

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**


  • Enterprise Holdings

    Greeter CMH Airport

    15 hours ago


    Enterprise Holdings Columbus, United States

    Overview: · Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing ...


  • PrimeFlight Aviation Services, Inc. Columbus, United States

    ** Aircraft Cleaner- CMH Airport** · **Job Category****:** Airport Operations **Requisition Number****:** AIRCR003294 Showing 1 location **Job Details** · **Description** · **Essential Functions:** · As a valued member of the PrimeFlight team an Aircraft Cleaner will join the ...


  • PrimeFlight Aviation Services, Inc. Columbus, United States

    ** Ramp Agent- CMH Airport** · **Job Category****:** Airport Operations **Requisition Number****:** RAMPA003861 Showing 1 location **Job Details** · **Description** · As a valued member of the PrimeFlight team, you will provide a prompt and efficient service to our airline cli ...


  • PrimeFlight Aviation Services Columbus, United States

    Full time available · Part-time shift times : 4am-8am, 2pm-7pm · Flight Benefits offered after 90 days . · Must have a valid driver's license · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looki ...


  • PrimeFlight Aviation Services Columbus, United States

    Description · Full time · Flight Benefits offered after 90 days . · Must have a valid driver's license · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and ...


  • PrimeFlight Aviation Services Columbus, United States

    Description · Full time available · Part-time shift times : 4am-8am, 2pm-7pm · Flight Benefits offered after 90 days . · Must have a valid driver's license · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If yo ...


  • PrimeFlight Aviation Services Columbus, United States

    **Description** · **Shift time: 6pm-2am** · **INTRODUCTION** · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we ...


  • PrimeFlight Columbus, United States

    Shift time: 6pm-2am · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you · Per ...


  • Enterprise Mobility Inc Columbus, United States

    Overview · Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing c ...


  • PrimeFlight Columbus, United States

    Pay: $11.50/hr + Tips · Shift(s): 6pm-2am · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? ?If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we wan ...


  • Enterprise Mobility Inc Columbus, United States

    Overview · Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing c ...


  • ABM Industries Columbus, United States

    **Overview** · **Position Summary Details:** · The Cleaner position provides the cleaning and upkeep of rental cars. · **Essential Functions:** · + Cleans and maintains rental cars. · + Notifies managers concerning the need for minor or major repairs or additions to facility. · + ...


  • ABM Industries Columbus, United States

    ABM Industries - JobID: 84274 [Auto Detailer / Car Detailer] As a Car Cleaner at ABM Industries, you'll: Perform vehicle cleaning services in a car rental facility; Refuel and clean the interior of rental cars; Inspect cars for damage, and check fluids and tire pressure...Hiring ...


  • PrimeFlight Aviation Services Columbus, United States

    Pay: $16/hr · Shift: Fulltime available · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want ...


  • PrimeFlight Aviation Services Columbus, United States

    Pay: $16/hr · Shift: Fulltime available · Part-time shift times : 4am-8am, 2pm-7pm · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fas ...


  • ABM Industries Columbus, United States

    Job Description · Position Summary Details: · The Cleaner position provides the cleaning and upkeep of rental cars. · Essential Functions:Cleans and maintains rental cars. · Notifies managers concerning the need for minor or major repairs or additions to facility. · Establishes ...


  • ABM Industries Columbus, United States

    Job DescriptionPosition Summary Details:The Cleaner position provides the cleaning and upkeep of rental cars. Essential Functions: Cleans and maintains rental cars. Notifies managers concerning the need for minor or major repairs or additions to facility. Establishes and maintain ...


  • PrimeFlight Aviation Services Columbus, United States

    Description · Pay: $16/hr · Shift: Fulltime available · Part-time shift times : 4am-8am, 2pm-7pm · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work w ...


  • PrimeFlight Aviation Services Columbus, United States

    Description · Pay: $16/hr · Shift: Fulltime available · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environm ...


  • Physician Empire Ohio, United States

    30 miles to Washington Court House 60 miles to Port Columbus International Airport (CMH) 100 miles to Cincinnati Child Psychiatrist or CNP with Psychiatric Child and/or Family Certification. Join an integrated health care organization delivering primary health care, behavioral he ...