Apartment Community Manager I - San Diego, United States - National Community Renaissance

National Community Renaissance
National Community Renaissance
Verified Company
San Diego, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description
"Together, we transform lives and communities"_

National Community Renaissance (CORE) is seeking an Apartment Community Manager I to join our property management team.

CORE is one of the nation's largest non-profit affordable housing developers with over a 30-year track record in community revitalization.

We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents.


Benefit Summary:


National Community Renaissance offers a comprehensive benefit package including, medical, dental, vision, 401(k) plan with match, Life Insurance, LTD, FSA, paid holidays, vacation, and sick time.


About the Job:


National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents.

The Community Manager I is the front line in implementing our vision.

The Community Manager I is responsible for:

  • Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy;
  • Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood;
  • Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community.
The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and and/or temporary resources.


RESPONSIBILITIES

Compliance

  • Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
  • Review and approve all resident notices pertaining to recertification.
  • Maintain property waiting list in accordance with the properties' Tenant Selection Plan.
  • Process annual recertifications within established timelines.

Property Operations

  • Handle marketing and advertising for vacancies in accordance with properties' Affirmative Fair Housing Marketing Plan.
  • Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.
  • Conducts monthly site inspections and prepares report for management.
  • Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.
  • Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.
  • Ensure work orders are processed in Yardi within established timelines.

Financial

  • Accurately account for and balance petty cash in accordance with company policies and procedures.
  • Prepare deposits for banking and posts resident payments into Yardi within timelines established by management.
  • Prepare management required month end reports.
  • Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.
  • Keeps resident ledgers accurate and works diligently with accounting to resolve any errors.

Human Resources

  • Management of 12 onsite office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions.
  • Maintain positive relationships with CORE internal departments.

Customer Service

  • Respond to all resident complaints in a timely and professional manner.
  • Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.

Resident Programs

  • Designs, implements and manages appropriate resident programs and is responsible for their ongoing success.

Community Relations

  • Manage ongoing positive relationships with all City staff and other local representatives and social service providers.

General

  • Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
  • Other duties as requested.

SKILLS

  • Must have a hard working, positive attitude.
  • Ability to work with and understand persons of all ethnic and family backgrounds.
  • Ability to build and deliver specialized programs appropriate to the residents of the community.
  • Ability to build external relationships while positively promoting the organization.
  • Must be organized and proficient at time management.
  • Proficient in English language in verbal and written communications.
  • Relate to others beyond giving and receiving instructions.
  • Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.

EXPERIENCE

  • Minimum of a high school education or equivalent.
  • Minimum two to five years wo
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