Jobs
>
Detroit

    Call Center Representative, Parking - Detroit, United States - teamworkonline

    teamworkonline
    teamworkonline Detroit, United States

    3 weeks ago

    Teamworkonline background
    Description

    Job Summary:

    The Call Center Representative is responsible for answering the telephones/parking kiosk support calls during events throughout the District Detroit, ensuring guest can find and gain access to all facilities operated by Olympia Parking.

    Key Responsibilities:

    • Answering the main incoming support lines for all ODMP kiosks during events to provide accurate & timely information to parkers.
    • Basic understanding of Flash equipment and how kiosks function in any mode.
    • Providing information to guests and fans regarding , , , , and other websites/apps.
    • Communicating interdepartmentally to find answers to questions for callers.
    • Providing receipts, refunds, validations, etc. on the Flash Parking portal.
    • Working phones & other communications platforms during events for all ODMP lots/garages.
    • Digitally submit guest concerns and feedback to partnering departments for follow up with the guest.
    • Assist with and/or manage guest recovery cases to provide immediate resolution to guest concerns.
    • Other clerical duties for the department as requested.
    • All other responsibilities as assigned by supervisor

    Required Knowledge, Skills and Abilities:

    • High school diploma
    • Excellent oral & written communication skills
    • Experience in service role or industry
    • Passion for serving others
    • Outstanding phone and business etiquette
    • Proficient with Microsoft Office
    • Ability to handle many activities simultaneously

    Preferred Experience:

    • Experience in Microsoft Windows and/or
    • Knowledge of Detroit, their sports teams, and the surrounding areas
    • Experience in / knowledge of for Little Caesars Arena, the Fox Theatre, Pine Knob Music Theatre, Meadow Brook Amphitheatre, Michigan Lottery Amphitheatre at Freedom Hill, Comerica Park, Ford Field, Detroit Opera Theatre, Fillmore Theatre, and Masonic Temple

    All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Development Parking.


    Olympia Development Parking is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.


    The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

    PRIVACY POLICY

  • AEG

    Call Center Representative, Parking

    6 days ago

    AEG Detroit, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Job Summary: · The Call Center Representative is responsible for answering the telephones/parking kiosk supp ...

  • Quantum Ventures

    Private customer advisor with branch responsibility

    3 weeks ago

    Quantum Ventures Lincoln Park, United States

    About Lincoln Park: · Locally rooted, regionally connected, committed to our members, and democratically organized: All of these qualities define cooperative banks like our company. And yet, we are completely unique. · What do we offer? · Varied and independent tasks · A dynamica ...

  • Paradise Funeral Home & Chapel LLC

    Funeral Director

    2 weeks ago

    Paradise Funeral Home & Chapel LLC Oakland Park, United States

    Ensuring all files and paperwork are timely and in accordance with relevant funeral service laws and regulations · - Take part in community networking opportunities, host educational events and tours, and attend health care facility visits with Baldwin Brothers' Community Liaison ...

  • Bartlett Tree Experts

    Arborist Crew Leader

    1 week ago

    Bartlett Tree Experts Oakland Park, United States

    **Overview**: · Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services sa ...

  • Quantum Innovations

    Sales employee

    3 weeks ago

    Quantum Innovations Allen Park, United States

    The Debeka Group is one of the top ten insurance and building society companies, offering a diverse range of insurance and financial services. It was founded in 1905 and has evolved from a pure health insurance provider for civil servants to an insurance group that provides cover ...

  • American National Bank

    Personal Banker

    2 weeks ago

    American National Bank Oakland Park, United States

    Job Overview: · We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker. As a Personal Banker, you will be responsible for providing exceptional service to our customers and assisting them opening accounts, cross-selling Bank produc ...

  • Quantum Ventures

    Dormitory Management Leadership'

    3 weeks ago

    Quantum Ventures Ferndale, United States

    About Lebenshilfe Südliche Weinstraße: · Our goal is to ensure that every person can participate - from the beginning, everywhere, throughout their entire life. For over 50 years, we have been supporting people with disabilities and their families on their personal journey. With ...

  • Arena Management, Inc.

    Entry Level Customer Service Representative

    2 weeks ago

    Arena Management, Inc. Garden City, United States

    We provide some of the most cutting-edge customer service and sales services to all of our name-brand, household clients. We are always looking for a way to maximize our ROI and provide high-quality service. Due to a new partnership with Verizon and their Fios technology, we have ...

  • Comerica Park - Delaware North

    Sous Chef, Comerica Park

    3 weeks ago

    Comerica Park - Delaware North Detroit, United States Full time

    The Opportunity · Delaware North Sportservice is searching for a skilled Sous Chef to join our team at Comerica Park in Detroit, Michigan. As Sous Chef, you will successfully manage and supervise the preparation of food and the kitchen team, ensuring everything leaving your kitc ...

  • Advance Auto Parts

    Parts Delivery Driver

    3 weeks ago

    Advance Auto Parts Troy, United States

    **What is a Driver?** · Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part ti ...

  • Coolsys

    Commercial HVAC Branch Manager

    3 days ago

    Coolsys Delray, United States Full time

    Overview: · With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and ener ...

  • Transdev

    Delta Shuttle Driver

    1 day ago

    Transdev Romulus, United States Full time

    Description Type: All Sites. Description Title: . Description Value: · NEW STARTING PAY - $19.96 / hour · CDL B-AB and P endorsements Required · Transdev Drivers provide transportation via an Airline Employee Shuttle within our local communities. Our drivers provide a vital servi ...

  • teamworkonline

    Detroit Tigers Foundation Game Day

    1 week ago

    teamworkonline Detroit, United States

    Job Description: · Are you an enthusiastic, highly motivated, philanthropic, and hard-working individual? Do you strive to craft memorable moments for our fans? Then we want you to represent the Tigers 50/50 Raffle and the Detroit Tigers Foundation The Detroit Tigers Foundation ...

  • Corewell Health

    CT Technologist Lead

    1 week ago

    Corewell Health Ferndale, United States

    Turns out you can earn a living doing a job you love. Now offering increased pay rates and a $15,000 sign on bonus for this full-time, CT Technologist Lead position. · GENERAL SUMMARY: · Under general direction, provides coordination of technical and support personnel involved ...

  • SP Plus Corporation

    Customer Service Representative

    2 weeks ago

    SP Plus Corporation Detroit, United States

    Customer Service Representative · Requisition ID · Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-MI-DETROIT · Location Name OVERHEAD/GARAGE OFFICE · Location (Location assig ...

  • Ilitch

    Detroit Tigers Foundation Game Day

    1 week ago

    Ilitch Detroit, United States

    Job Summary: · Are you an enthusiastic, highly motivated, philanthropic, and hard-working individual? Do you strive to craft memorable moments for people you meet? Then we want you to represent the Detroit Tigers Foundation during game days and events this season The Detroit Tige ...

  • Henry Ford Health System

    Behavioral Services Psychotherapist- School Based Health- Lincoln Park High School

    1 week ago

    Henry Ford Health System Detroit, United States

    + Provides evidence based care in the diagnosis and treatment of mental illness and substance use disorders within an interdisciplinary team. · + Also provides individual, conjoint, group and family psychotherapy; in addition to crisis intervention services, as needed. · + Ensure ...

  • AEG

    Operations Supervisor, Parking

    1 week ago

    AEG Detroit, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Job Summary: · Supervises the parking staff and operation at night when the manager and assistant manager a ...

  • Coolsys

    Commercial HVAC Branch Manager

    20 hours ago

    Coolsys Detroit, United States

    Job Description · Overview: · With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & mai ...

  • AEG

    Detroit Tigers Foundation Game Day

    6 days ago

    AEG Detroit, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Job Summary: · Are you an enthusiastic, highly motivated, philanthropic, and hard-working individual? Do you ...