- Be the protagonist of your own story by starting your career with Cinpolis
- Learn key knowledge of the cinema exhibition industry
- Use your skills to progress your career in film and cinema
- Assists the General Manager in hiring hourly and exempt staff; provides on-the-job training, feedback, and coaching sessions
- Ensures employee adherence to company policies and procedures in partnership with HRBP
- Supervise day-to-day activities of multiple hourly staff members
- Maximizes retention by conducting coaching and development sessions through engagement and feedback sessions
- Enforce Cinepolis values to other employees
- Attend and participate in Regional and Head office meetings and training
- Assigns work tasks and activities, prepare weekly schedules through HotSchedules, and ensures all shifts are covered
- Assists the General Manager with the implementation and follow through on company initiatives. (i.e. Sales Philosophy, Harvard Act, STarT, and POPCORN)
- Partner with the General Manager with various projects, reports, scheduling, and analytics to achieve company goals and monitor processes (Mystery Shopper Reports, Weekly Audits, Regional Manager Audits, and other compliance reports)
- Conducts daily pre-shift Take One meeting and delivers team sales goals and current promotions
- Manages and supervises the In-Seat Dining process and guest experience
- Partner with the Regional Projectionist on film ingestion, maintenance, transferring, building of playlist in the LMS and resolving any system issues
- Ensures a safe clean environment for employees and guest to reduce the risk of incident, injury and food handling related issues by following company policy of pre-and operative cleaning
- Practice proactive guest management by following proper empowerment policy and recognizing opportunities before they occur, resolving the ones that always do and leaving the guest with a positive experience portraying a positive company image
- Assists with the implementation of SMART plans based on guest feedback for Met Promoter Scores, and guest satisfaction
- Proactively addresses guest service complaints and feedback through customer service platform
- Ensures sales and revenues maximizations by managing selling techniques, sales audits sales, and assisting with dynamic showtime management and maximizing box office revenue
- Assists with employee's schedule so it is well balanced according to labor budgets and business needs, financially feasible and guest satisfaction driven
- Responsible to follow company financial and cash management processes and policies
- Other duties as assigned
- Bachelor's Degree in Hospitality, Management or related field preferred
- 3-5 years of management experience in high volume entertainment and/or restaurant, with a strongemphasis of Food and Beverage experience
- Full-service background, have restaurant knowledge, including inventory and operations
- ServSafe, Food Handlers, Alcohol certification required
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Standing, walking, lifting, twisting, bending and traversing stairs on a frequent basis
- Proven leadership and motivational skills
- Displays a professional appearance and is a positive role model within the restaurant and Support office
- Strong written and verbal communication skills
- Strong decision-making skills
- Equally comfortable communicating, negotiating, and working with guests, peers, direct reports, vendorsor partners
- High guest satisfaction expectations and focus
- Resourceful problem-solving skills
- Self-motivated and results driven
- Strong organizational and time management skills with the ability to multitask and delegate projects andtasks simultaneously
- Holds self and others accountable to consistently maintain high performance standards
-
General Manager
5 days ago
FTK Hospitality Miami, United StatesAbout Us: For over 50 years our clients family run restaurant company has been a cornerstone of Miami's vibrant culinary scene, serving high-quality, authentic Cuban cuisine. With a rich heritage and a strong community presence, we take pride in delivering an unforgettable dining ...
-
General Manager
5 days ago
IMCMV Holdings, Inc- Margaritaville Restaurants Miami, United StatesCompany Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed ...
-
General Manager
1 day ago
bloomingdale's Miami, United StatesThe General Manager drives consistency of the Bloomingdales brand as it is expressed through people, guaranteeing both an outstanding shopping experience for our upscale clientele as well as an outstanding employment experience for our workforce. Ca General Manager, Manager, Lead ...
-
General Manager
2 weeks ago
PF Miami Developers LLC Miami, United StatesJob Type · Full-time · Description · We are seeking an experienced and enthusiastic General Manager to join our team. The General Manager will be responsible for the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially s ...
-
General Manager
1 week ago
Castle Group Miami, United StatesOverview · Under general supervision and in association with the Board of Directors, the General Manager plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first- ...
-
General Manager
1 day ago
Red Bull Gruppe Miami, United StatesReporting to the Executive Vice President General Manager (EVPGM), you will oversee all our sales and marketing activity within a defined geographic area or region. You will plan and implement our business plan within the region. Your leadership team is composed of a Director, Ma ...
-
General Manager
5 days ago
FTK Hospitality Miami, United StatesAbout Us: For over 50 years our clients family run restaurant company has been a cornerstone of Miamis vibrant culinary scene, serving high-quality, authentic Cuban cuisine. With a rich heritage and a strong community presence, we take pride in delivering an unforgettable dining ...
-
General Manager
1 week ago
Corecruitment Miami, United StatesGeneral Manager · Salary: $140,000 · Location: Miami, FL · I am working with a client who is looking for their next General Manager. They are a successful operation with multiple locations. If you have a background with fine dining, luxury restaurants, we want to hear from you ...
-
General Manager
2 weeks ago
Focus Miami, United StatesPAY: $65,000 - $75,000 BASED ON EXPERIENCE · LARGE FRANCHISE GROUP WITH GROWTH OPPORTUNITIES · OPPORTUNITY TO BECOME AN OPERATING PARTNER IN 1-2 YEARS - $100K+ · NO LATE NIGHTS · SUMMARY · The general manager is responsible for managing the daily operations of our Moe's Southwes ...
-
general manager
2 weeks ago
MRI CARICAM ANDINA Miami, United StatesCompany: BICSA ) · Position: · General Manager- Miami International Representative Office · Reports to: · Regional Business Development Manager (based in Panama) · Location: · Miami, FL · GENERAL PURPOSE: · Oversee the Miami Representative Office to ensure a secure and fu ...
-
General Manager
2 weeks ago
Fiesta Restaurant Group Miami, United StatesGeneral Manager - R1D2 - Homestead/Kendall page is loaded · General Manager - R1D2 - Homestead/Kendall · Apply · locations · Miami, FL · time type · Part time · posted on · Posted 9 Days Ago · job requisition id · R1560 · Be a Part of the Fiesta... · Come Join The Pol ...
-
General Manager
6 days ago
VIBRA FUTBOL CORP Miami, United StatesGeneral Manager (Miami, FL) Creating & implementing business strategies & plans while establishing guidelines that reflect the company's values & vision. Managing expansion efforts like investments, acquisitions & partnerships. Overseeing day-to-day company operations, guiding ex ...
-
General Manager
3 weeks ago
Sciens Building Solutions Miami, United States** General Manager** · **Job Category****:** General Management **Requisition Number****:** GENER01231 Showing 1 location **Job Details** · **Description** · **POSITION SUMMARY** · Sciens Building Solutions is seeking a self-motivated and results-driven General Manager who ca ...
-
General Manager
2 weeks ago
Do & Co Miami, United StatesWe have an incredible opportunity for a dynamic, energetic, and eager · General Manager · in Miami, FL (10min drive from MIA Airport). · About DO & CO: · We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segment ...
-
General Manager
2 weeks ago
D.C. Global Talent Inc. Miami, United StatesOur client is committed to our brand identity and is seeking a dynamic General Manager who shares our vision and values. · Responsibilities: · Understand and embody the company brand, ensuring that all operations align with brand values and objectives. · Implement lean managem ...
-
General Manager
1 week ago
Pollo Tropical Miami, United StatesBe a Part of the Fiesta... · Come Join The Pollo Nation · You will need an email account click here to create one if you do not currently have one: Create Email Account · When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be ab ...
-
General Manager
3 weeks ago
Uchi Restaurants Miami, United StatesJames Beard Award recipient Tyson Cole's nationally acclaimed Hai Hospitality is accepting applications for an experienced Restaurant General Manager in the Miami area · Check out this video to learn what its like to be a Manager with Uchi Restaurants · Hai Hospitality is proud ...
-
General Manager
4 days ago
Bolay Fresh Bold Kitchen Miami, United StatesJob Description · Job Description · General Manager · Salary: $65,000 to $75,000 depending on experience · The Bolay Way | A Bolay Leader. · Oversee every aspect restaurant operations. · Ensures excellent guest service that meets or exceeds expectations. · Ensures that the ...
-
General Manager
1 week ago
Bloomingdale's Miami, United StatesJob Description · About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in th ...
-
General Manager
2 weeks ago
Ma Miami Miami, United StatesJob Description · Job Description Salary: $75,000 - $90,000 · Position: General Manager · Company: Ma Miami · Location: 3252 NE 1st Ave Suite 109, Miami, FL 33137 · About Us: · Welcome to Ma Miami , where culinary excellence meets lifestyle luxury Located in the heart of Mi ...
Assistant General Manager - Miami, United States - Cinpolis Luxury Cinemas
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
CINPOLIS CAREERS
CINPOLIS USA IS A LEADING WORLD-CLASS CINEMA EXHIBITOR THAT OFFERS GUESTS ENHANCED MOVIE-GOING EXPERIENCES THROUGH ITS "CINPOLIS LUXURY CINEMAS" AND "CINPOLIS" THEATER CONCEPTS.
Join our Team
AS A CINPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US
JOB DESCRIPTION
FLSA STATUS:
Exempt
TITLE:
Assistant General Manager
DEPARMENT:
Operations
LOCATION:
Theater
SUPERVISORY RESPONSABILITY YES
REPORTS TO:
General Manager
JOB SUMMARY
The Assistant General Manager is a brand ambassador who reinforces the company goals, values and mission statement while ensuring Cinpolis USA standards of luxury service.
The Assistant General Manager is responsible for managing all Front-of-House functions of the theater including but not limited to: Guest Services, Servers, Bartenders, Runners, Expediter, and Concessions.
Provide excellent guest experience to our guest and employees and oversee the quality, and consistency of our service, food, and beverage.
JOB DUTIES
People
SKILLS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust and activity can be expected.
The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of premise.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Cinpolis USA is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.