- Managing tickets for service requests, incidents, and problems.
- Providing advanced troubleshooting and administration for various technologies, including Windows-based applications, Citrix Servers, VMware, and databases.
- Lead technical meetings, coach junior staff, and complete other assigned tasks
- Candidates must have an Associate's or higher degree in Computer Science or related field, or an industry-standard certification, or equivalent experience to parallel industry-standard certifications.
- The ideal candidate should possess prior experience in a job that involves providing support for Windows desktops and/or servers.
- Proficient in written and oral communication (English)
- 3 or more years of relevant work experience providing customer-facing support or support in a Call Center environment
- A+ or Network+ Certifications is a plus
- Basic networking familiarity
- Excellent Customer Service skills
- Project Management, SQL Database, EDI, and IT Management experience is preferred
- Transportation logistics experience is a plus but is not required
- Networking/switching/server hardware
- Windows 10, Windows 11
- Server 2016, Server 2019
- Active Directory
- Microsoft Office Suite
- Terminal Servers
- Citrix XenApp, Citrix XenDesktop
- ServiceNow experience
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System Analyst for ERP System Administration
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Sapphire Solutions Maury City, United StatesAbout the Company · We are a specialized manufacturer of pipe connection technology for the fields of civil engineering, plumbing, and all industries where pipes need to be connected. As a production site for the German and European market, we are looking for support in our team. ...
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Business Systems Analyst
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Cracker Barrel Brentwood, United States**Overview** · **Position Summary** · **Please note:** The role is based out of MSBC Headquarters in Brentwood, TN, and has the flexibility to work in a hybrid environment. · Maple Street Biscuit Company (MSBC) is a fast-casual breakfast, brunch, and lunch restaurant. We have ...
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Payroll Systems Analyst
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NESCO Inc Brentwood, United StatesPosition details: · Resources needed to work alongside the corporate payroll support team. This team maintains the Lawson payroll system through system maintenance, testing, and resolution of user reported system issues: research/solution identification. Comfortable with system ...
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Mortgage System Analyst
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FirstBank Franklin, United States· This position in NOT remote eligible and is in the office 5 days a week. The position can be located in either our Franklin, TN office or our Downtown Birmingham office. · Summary: · This role will support the Encompass mortgage originating system effectiveness and operati ...
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Mortgage System Analyst
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First Bank Online Franklin, United StatesThis position in NOT remote eligible and is in the office 5 days a week. The position can be located in either our Franklin, TN office or our Downtown Birmingham office. · Summary: · This role will support the Encompass mortgage originating system effectiveness and operating ef ...
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Sr. Analyst, Clinical Systems
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Sr. Analyst Business Systems
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LifePoint Health Brentwood, United StatesLifePoint Health Support Center Sr. Analyst, Business Systems- Remote Who we are: At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to ele Business Systems, Analyst, Bu ...
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Tractor Supply Brentwood, United StatesThis position is responsible for analyzing and defining Human Resource (HR) systems (Payroll, ADP Enterprise), functions, processes, and user needs. This requires advanced understanding of Kronos workforce central and other solutions like Time Keepin IT, HR, Systems, Analyst, Bus ...
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Financial Business Systems Analyst
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System Analyst - Murfreesboro, United States - Apex Systems
Description
Overview:
As an Onsite Specialist, you'll provide advanced technical support to a business customer. You should be customer-focused, patient, and a good communicator while being self-motivated, positive, and able to prioritize tasks with minimal direction. Your role will include providing desktop and systems administration support.
Essential Functions
Required Education, Experience, and Certifications
Preferred Education, Experience, and Certifications
Summary of Tech Experience: