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Customer Support Engineer
3 weeks ago
Leidos Springfield, United StatesDescription · At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a com ...
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Cloud Operations and Customer Support Engineer
2 weeks ago
General Dynamics Information Technology Springfield, United StatesDeliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your pri ...
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Cloud Operations and Customer Support Engineer
3 weeks ago
General Dynamics Information Technology North Springfield, United StatesDeliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your pri ...
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Senior Desktop Support Engineer
2 weeks ago
inventium LLC Springfield, United StatesJob Description · Job DescriptionSalary: · This is a Senior Desktop Support Engineer position for supporting a DoD program located in Fort Belvior, Virginia. · Overview: · We are looking for a dedicated Senior Desktop Support Engineer to join our team, responsible for managing ...
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General Dynamics Information Technology Springfield, United StatesReq ID: RQ174836 · Type of Requisition: Regular · Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph · Job Family: Systems Engineering · Skills: · Amazon Web Services (AWS),Cloud Infrastructure,Linux Distributions · Experience: · 5 + years of related experi ...
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Blackspoke IT Springfield, United StatesOwn your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats. Be part of an exciting opportunity to contribute to one of the nation's most critical intelligence organizations. ...
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CACI Springfield, United StatesOperations & Support Engineer Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * CACI is seeking a Senior Operations and Support Engineer t ...
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Systems Engineer Support
2 weeks ago
RTI Consulting, LLC Springfield, United StatesLocation: Springfield, VA · Required Clearance Level: TS/SCI or above. Candidates are willing to take a Polygraph. · Required Qualifications: 8 years of experience w/degree (4 additional years of experience can be substituted for degree) - 6 of the 8 years with specialized expe ...
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Systems Engineer Support
4 weeks ago
Strategic Alliance Consulting, Inc. (Strategic ACI) Springfield, United StatesStrategic ACI is seeking a Senior Systems Engineer to support a government customer. · About Strategic Alliance Consulting, Inc.: Strategic Alliance Consulting Inc. (Strategic ACI) is a member of the Agile Support Alliance Joint Venture, LLC. The joint venture works under an ind ...
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Systems Engineer Support
4 weeks ago
RTI Consulting, LLC Springfield, United StatesLocation: Springfield, VA · Required Clearance Level: TS/SCI or above. Candidates are willing to take a Polygraph. · Required Qualifications: 12 years of experience w/degree (4 additional years of experience can be substituted for degree) - 8 of the 12 years with specialized ex ...
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Support Engineer
5 days ago
ManTech Washington, United States Full timeSecure our Nation, Ignite your Future · Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative project ...
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Broadcast Systems Support Engineer
2 weeks ago
Middle East Broadcasting Networks Springfield, United StatesThe Middle East Broadcasting Networks, Inc. (MBN) is seeking a Broadcast Systems Support Engineer for our Broadcast Operations Team at our Headquarters office in Springfield, VA. · PRIMARY FUNCTION: The Broadcast System Support Engineer is responsible for ensuring the smooth ope ...
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Production Support Engineer
1 week ago
Tiger Analytics Arlington, United States PermanentTiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our bu ...
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Production Support Engineer
4 weeks ago
Leidos South, United StatesDescription · Leidos has an exciting opening for you as our next D3P Lead Production Support Engineer supporting DIA-NMEC under our 10-year DOMEX Technology Platform (DTP) contract. Have impact as part of a mission focused, solutions oriented, and adaptive team that values innov ...
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Eclipse Enterprises Leesburg, United StatesWhat to expect? · As a technical customer and partner support, you will provide assistance with questions about our company's standard software products (including our internal portfolio, SmartWe) · You will support our customers and partners in solving their technical challenges ...
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Support Engineer
6 days ago
ManTech Herndon, United States Full timeSecure our Nation, Ignite your Future · Are you passionate about the security of our nation? Join ManTech and help protect our national security while working on innovative projects that offer opportunities for advancement. We encourage our team members to share and grow their sk ...
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Engineer for PreSales and Product Support
1 week ago
SilverTech Hillcrest, United StatesAbout the Company · Hillcrest is a regional, nationwide system integrator and service provider in the field of telecommunications. With over 20 years of experience, the company specializes in the design, deployment, installation, and support of complete telecommunications network ...
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Technical Support Engineer
1 week ago
Advanced Solutions International Alexandria, United StatesTechnical Support Engineer, TopClass LMS · WBT Systems - Alexandria, VA (Remote) · About us · TopClass LMS by WBT Systems provides the tools for associations and training organizations to become the preferred education provider in their market, delivering value to learners at ev ...
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Technical Support Engineer
1 week ago
Advanced Solutions International, Inc. Alexandria, United StatesTechnical Support Engineer, TopClass LMS · WBT Systems - Alexandria, VA (Remote) · About us · TopClass LMS by WBT Systems provides the tools for associations and training organizations to become the preferred education provider in their market, delivering value to learners at eve ...
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Cloud Operations and Customer Support Engineer
3 weeks ago
General Dynamics Information Technology Springfield, United StatesReq ID: RQ174836 · Type of Requisition: Regular · Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph · Job Family: Systems Engineering · Skills: · Amazon Web Services (AWS),Cloud Infrastructure,Linux Distributions · Experience: · 5 + years of related experience · ...
Cloud Operations and Customer Support Engineer - Springfield, United States - Blackspoke IT
Description
Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats.Be part of an exciting opportunity to contribute to one of the nation's most critical intelligence organizations.
Your work directly impacts national security and global issues, you will have the chance to contribute to missions that are of paramount importance to the United States and its allies, know that that the environments and programs you support are making a difference on a global scale.
Our customers operate at the forefront of technology, dealing with some of the most advanced defense, geospatial, and intelligence systems in the world.
Job Description:
In this role, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients.
You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.
Key Responsibilities:
Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
Respond to and resolve customer issues, providing top-tier technical support and customer service.
Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
Develop and maintain comprehensive documentation for application support procedures
Education and Experience:
Bachelor's Degree in the IT field, related technical discipline, or equivalent combination of education and experience.
5+ years of experience in IT, with a strong focus on cloud operations and customer support.
Required Skills :
Proficiency with AWS cloud services and infrastructure management.
Exceptional troubleshooting and problem-solving skills.
Experience in providing customer-focused technical support.
Knowledge of Linux distributions (e.g., RedHat, CentOS).
Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
Excellent communication and collaboration abilities.
Location:
On Company Site
US Citizenship Required
What you will get:
Joining a team of technology experts and partners in the same mission
A high-growth environment with plenty of opportunities to grow your career as the company grows
Owner and Leadership team that come from technical backgrounds so they understand the day-to-day challenges of the technical consulting world and can offer real-life solutions and guidance
Highly competitive benefits package that shows we want to hire the very best
Equal Opportunity Employer/Veterans/Disabled. Individuals with disabilities, including disabled veterans or veterans with service-connected disabilities, are encouraged to apply. If you need assistance applying outside of the online application, please contact for more information.
This Organization Participates in E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Department of Homeland Security:
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Cloud Operations and Customer Support Engineer professionals in Springfield
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Roshaan “khanondrum” Khan
Product Manager | Blockchain